Celcom Axiata Bhd has launched Phone Care, a device replacement and swap plan, that helps customers stay connected with their loved ones.

Phone Care is the first device care service in Malaysia that lets customers swap or replace their phones or tablets for any reason, with affordable subscriptions from as low as RM4 per month or RM20 for six months.

Chief Customer Service and Touchpoint Operations Officer Syed Md Najib Syed Md Noor said the new plan can be subscribed through Blue Cube and selected Celcom Xclusive Partners nationwide.

Postpaid and prepaid customers can enrol in Phone Care at all Celcom participating outlets with a package bundle or devices purchased less than 30 days from other outlets.

yes. many user now on celcom.

Celcom network cannot cope with sudden increase in users / traffic.

needed some time for upgrade

saw 1 page ad on newspaper.

celcom is really going all out to promo the plan

oh celcom I really donno what to say.

3G speed is faster than 4G?

they should seriously do something about their 4G network. do some major upgrade

maybe because 4G is still new. not stable yet. capacity at the minimal level.

they also learning process.. give some time for them to solve it

like I said previously.

no telco is 100% good at all area. u needed to test / research 1st at the area.

so in the area u go go, U Mobile is better

if not mistaken it's rm10 it's needed to be done at Celcom center

This post has been edited by nexona88: Apr 15 2016, 06:51 PM

Celcom is really going all out to grab slice of the market.

full page ad in major newspaper