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 U-mobile Thread!, 9cents/30secs

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tekplyrX
post Jul 20 2013, 10:48 PM

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Hello all, is anyone experiencing this issue where after top up (prepaid) the balance isn't updated till after 10mins? I'm seriously starting to change to another network... this network service is just bad.
tekplyrX
post Jul 21 2013, 06:13 PM

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QUOTE(digilife @ Jul 21 2013, 04:01 PM)
If you guys want to subscribe to any packages, do so in the morning cause in the evening after 7pm UM system always give problem due to system overload

Topping up via card or ticket also having problems after 7pm, due to system overload.

Best mode of Topup is via E reload.  PM if you guys see me online, i can do it in an instant if you see me online.

Thanks

smile.gif
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But some time ago (about 2 weeks) during the day (around 3pm) in my office I reloaded and my balance was not topped up till after 10mins. so i guess its no only after 7pm... these guys should better find someway to optimise/expand their network.
tekplyrX
post Jul 21 2013, 11:49 PM

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QUOTE(digilife @ Jul 21 2013, 06:36 PM)
System Overload !!

They customer base expended too fast but still using "old system" how to cope ?

doh.gif
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Why facepalming?!! You said in your earlier post that the issues occurred after 7pm.. i'm stating that i'm experiencing it even during the day you're facepalming? seriously? doh.gif Who fault is it if they're using "old system"? Didn't/couldn't they have expected consumer growth with all the packages they were offering?

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