I went to one u service centre to port my Hotlink to UM prepaid on Wednesday, 17 Oct, but until today I still haven't received any SMS as wat u guys stated. My UM sim shown inactive sim n my Hotlink still activate. The CS told me it takes 3 working days to port, may I know how is the process? I'll receive msg from UM sim 1st or from Hotlink sim for the half port that u guys mentioned?

So, u receive SMS from Hotlink 1st?

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Added on October 20, 2012, 7:11 pmCall up to U Mobile CS, they can't even find my request in their system. The CS at one u didn't do anything.. Haiz.. Really bad experience.. Have to wait 3-5 working days again for them to call me back.. WTH!!!

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Added on October 20, 2012, 7:16 pmLuckily din call up to Hotlink to ask.. I think only u mobile have this kind of customer service problem. If they didn't offer a good rate plan, I think nobody can tahan their service attitude...

This post has been edited by mamamia: Oct 20 2012, 07:17 PM

My one still no response... Today just the 1st working day of my case reported.

Lousy UM, until today still no porting done. No sms confirmation on my request, call up again also no status update. Everytime ask me to wait 3-5 working days. Really dunno how long I need to wait. Frustrated!!!

No response given after all these days... Today I went to Times Square service center, the officer straight away port for me and I receive the confirmation within 1 minute.. Now, I got my line ported successfully.. I really can't understand such a easy step why they need to take more than 1 week still can't resolved but once I walk in to HQ, it take less than 2 minutes to settle everything.. Ridiculous...