Hi guys, Im having a problem now.

Yesterday morning, I used Cimbclicks to top up my number. And cimbclicks showed me the transaction is through.

But, the whole day till this morning, I still not receive the 14 digit topup pin number.


So, I called up cimb careline and the operator told me that my transaction is through and he suggest me to call up Umobile. He even gave me the reference number of the transaction.


Then, called up Umobile 1318, asked the operator, and it took me 5 minute of waiting for him to ask his supervisor. He cameback and told me to call up 1328 instead.


Called up 1328. The only option given to me were:

Press 2 top up with 14 digit number
Hang up to end this call.



sooo.. where do I go about this? Who the hell should I call?

I called up Umobile customer careline after awhile, he told me he'd ask his supervisor to topup the rm30 in two hours. Still nothing.


Has anyone have any idea?