oh my god, this u mobile is really full of sh1ts!!!
all those stewbird managers clever to give empty promises that once after the upgrade will be better customer service but at the end now still the same! Damn lame la to call their customer service and had to listen to their stupid annoying songs for like 10 mins also no one to entertain at all!! Then always charging me for nothing for my bill, damn idiot u mobile.

No, don't think they will. Spoke to one of their manager, always say the same thing to just cool the people down and perhaps even to wanting people to forget about the case. Well, it was supposedly affecting the prepaid customer for these few days unable to call/sms issue but a few postpaid customers also got affected, worse is, this isn't the first time. Only time they give out 3 waves of free sms to all network was due to the incident around october/november of some technical issue again.

Customer service suckss, then the operation also getting worse, so what's good left? IF still having the same problem with the internet, which the speed is slow, i'll definitely port out already since the only thing i like in u mobile also not up to expectation already

i am prepaid too
i cant receive call n hard to make calls also sms i am nt very sure

friend A of mine compliants others very hard to call in
Friend B complaint cant make calls and sms

i complaint to them via twitter they ask me feeback through email... really bad the customer service

but i think umobile network got some problem

who gets the "RM0. Anda layak utk membuat panggilan PERCUMA ke semua nombor U Mobile pd sepanjang masa. Panggil rakan2 U Mobile anda sekarang ! Taip *118*6*3*1#" EVERYDAY?!? How do I get them to stop?

hi guys,

i am using umobile postpaid u28 now...the 3g speed is fantastic but once i go indoor of buildings in KL, it will switch to Celcom edge roaming...the speed is so extremely slow that i cant even open any website or use whatsapp...

any tips?

johor pontian, i cant even check with *118# 

almost 3-4 days since i get the sim card

i buy this simcard is to try umobile line, but now their CS, who never reply my email, really disappointed me. i don't think i will MNP my current maxis number to Umobile anymore

Maybe will try out celcom

i cannot access internet everytime i drop to Celcom. I understand the line would drop to GPRS but i cannot access internet at all. Anyone else having this problem?

just recently port to umobile but now got 1 problem. i cannot received any sms send by bank special number...... tried to call umobile service center and they replied that only some of the banks can and most of them are local banks....... just want to ask is it true and any work around ?