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 U-mobile Thread!, 9cents/30secs

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WLFung
post Feb 12 2013, 04:58 PM

Getting Started
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Junior Member
137 posts

Joined: Jan 2003
From: Kuala Lumpur
QUOTE(LostAndFound @ Jan 30 2013, 08:45 AM)
If itemize bill sent by email rather than hardcopy it is free.
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I am newly applied Umobile U28.
This is my first month statement.
I didn't receive any hardcopy statement by post, but still getting charge RM3 for Itemised Bill.
Is this meant the RM3 is charged for the softcopy with its ITEMISED detail service?
If I cancel this, the itemised detail won't appear in my online bill?

Thank you for getting answer my doubt. smile.gif
WLFung
post Feb 15 2013, 04:05 AM

Getting Started
**
Junior Member
137 posts

Joined: Jan 2003
From: Kuala Lumpur
QUOTE(LostAndFound @ Feb 13 2013, 07:22 AM)
If I'm not wrong when I ask CS about that they said if you opt for e-billing then itemized bill is free.

Bodoh thing is that when you first sign up for the line you got no option to do that, must request after the line is activated (which means first month sure pay for itemized bill).

Anyway, when I get my second month bill can update.
*
Many thanks for the info.

What you mean is, to cancel the RM3 for itemised bill statement won't affect the Bill Statement download from Online Portal.
The soft copy will still remain show up the "Itemised" details.
Am I right?

That's meant they charge RM3 non-sense for those users who don't know or innocent about it.

Think of how many extra income putting into their pocket already. hmm.gif

RM3 is not big amount, but accumulated will be quite attractive income for them though. doh.gif

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