Step by step guide on how to rma crucial ram by sHawTY. :
QUOTE(sHawTY @ Jan 5 2009, 06:00 PM)
Multiple Crucial Rams RMA Guide:
* 1. Email Crucial stating that you want to RMA with the model number & batch number for each kit & the quantity of each model from the same batch.
Example:

* 2. Once You got the reply with the RMA number, create a commercial invoice.
* 3. Print 3 copies of the email replied by Crucial & 3 copies of the commercial invoice you've just created.
* 4. Put all the rams in the packaging of your choice together with the 3 copies of the email replied by Crucial containing the RMA number.
* 5. Go to the courier center of your choice and fill everything in the form and submit the package together with the 3 copies of commercial invoice to the officer in charge.
Anyway, here's a tip for you to reduce the price to the lowest price possible.
However, I can't promise you about the reliability of the shipment because I never use Poslaju for International Shipping.
1. Collect ram kits until the total weight of the packaging together with all the rams reaches 2 KG [2 KG = 12 ~ 16 Dual Channel Kits].
2. Go to any DHL or Fedex center and ask for 1 unit of Fedex Large Express Box or DHL Large Express Box
3. Put all the rams inside the box you just got from DHL / Fedex together with 1 copy of Commercial Invoice together with 2 copies of the Crucial email reply containing the guides and the RMA number then seal the box. No need to cover the box with any mahjong / kertas minyak, just give it to the officer like that.
4. Go to any Poslaju Center [NOT Pos Malaysia] & fill the Poslaju international form with all the details needed.
5. Pass the box to the Poslaju officer together with the rest of the Commercial Invoice copies.
6. The charges shouldn't be more than RM160 ~ RM170 for the whole courier. No extra charges.
7. You can track the item after 3 days by tracking at http://www.usps.com/shipping/trackandconfi...trackandconfirm.
8. Your item first will be hold by US Customs, however you don't have to worry, just get a screenshot of the tracking you just did at USPS website and include the screenshot together with the tracking number and notify Crucial about it by emailing them again at cruccust@micron.com, they'll go to US Customs and declare the item by themself and the item should be released the same day Crucial representatives declares the item to US Customs.
This way if the total kits is 12 units means RM160 / 12 = RM13.33. So each & everyone of you only need to pay RM13.33 to RMA 1 kit. [Excluding the shipment back to them lah.] The larger the number of kits, the smaller the price you'll need to pay to RMA you ram(s).
PS:
* The downside: You'll have to wait for a very long time before you get 12 ~ 16 Dual Channel Kits in your hand.
* I won't be responsible if something wrong happens. It's all in your hand. My job is only to guide you on how to RMA the ram(s). Don't held me responsible if anything bad happens. As I've said earlier, I never use Poslaju International before.
* Your item will first be detained by US Customs once it reaches US shores before it's delivered to the destination no matter what courier you use.
* Pardon me for my bad english.
Hi..* 1. Email Crucial stating that you want to RMA with the model number & batch number for each kit & the quantity of each model from the same batch.
Example:

* 2. Once You got the reply with the RMA number, create a commercial invoice.
* 3. Print 3 copies of the email replied by Crucial & 3 copies of the commercial invoice you've just created.
* 4. Put all the rams in the packaging of your choice together with the 3 copies of the email replied by Crucial containing the RMA number.
* 5. Go to the courier center of your choice and fill everything in the form and submit the package together with the 3 copies of commercial invoice to the officer in charge.
Anyway, here's a tip for you to reduce the price to the lowest price possible.
However, I can't promise you about the reliability of the shipment because I never use Poslaju for International Shipping.
1. Collect ram kits until the total weight of the packaging together with all the rams reaches 2 KG [2 KG = 12 ~ 16 Dual Channel Kits].
2. Go to any DHL or Fedex center and ask for 1 unit of Fedex Large Express Box or DHL Large Express Box
3. Put all the rams inside the box you just got from DHL / Fedex together with 1 copy of Commercial Invoice together with 2 copies of the Crucial email reply containing the guides and the RMA number then seal the box. No need to cover the box with any mahjong / kertas minyak, just give it to the officer like that.
4. Go to any Poslaju Center [NOT Pos Malaysia] & fill the Poslaju international form with all the details needed.
5. Pass the box to the Poslaju officer together with the rest of the Commercial Invoice copies.
6. The charges shouldn't be more than RM160 ~ RM170 for the whole courier. No extra charges.
7. You can track the item after 3 days by tracking at http://www.usps.com/shipping/trackandconfi...trackandconfirm.
8. Your item first will be hold by US Customs, however you don't have to worry, just get a screenshot of the tracking you just did at USPS website and include the screenshot together with the tracking number and notify Crucial about it by emailing them again at cruccust@micron.com, they'll go to US Customs and declare the item by themself and the item should be released the same day Crucial representatives declares the item to US Customs.
This way if the total kits is 12 units means RM160 / 12 = RM13.33. So each & everyone of you only need to pay RM13.33 to RMA 1 kit. [Excluding the shipment back to them lah.] The larger the number of kits, the smaller the price you'll need to pay to RMA you ram(s).
PS:
* The downside: You'll have to wait for a very long time before you get 12 ~ 16 Dual Channel Kits in your hand.
* I won't be responsible if something wrong happens. It's all in your hand. My job is only to guide you on how to RMA the ram(s). Don't held me responsible if anything bad happens. As I've said earlier, I never use Poslaju International before.
* Your item will first be detained by US Customs once it reaches US shores before it's delivered to the destination no matter what courier you use.
* Pardon me for my bad english.
I am thinking to send my tracer for rma on my own..
Cost is not cheap so i'm thinking to gather a few pair and send it in bulk by courier.
Please reply in here if you are interested.
I wouldnt take any responsibility for any losses.
Any suggestions are welcomed.
p/s: i was inspired by this : http://forum.lowyat.net/topic/853295 .
He sent it using registred post which took 21 day to arrived.However crucial required the item to be received by them within 10 business days.
Participants:
PLS NOTIFY IF THERE'S ANY MISTAKE IN THE LIST
All Participants received their ram already.
This post has been edited by arafat: Feb 19 2009, 02:11 AM
Jan 3 2009, 11:57 PM, updated 16y ago

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