my experience - 10days.

suddenly .. the money is in my aacount.. (bankin online)

wah.. so happy. pay the bank and lawyer. ) settle.

good job kwsp.

mine 1 already 25 days including today still not yet, applied together with my wife. she got her money bank in 2 weeks ago but mine still pending..more than 5 times called them....

they said we will check with officer in charge, every time same answer.....i'm sick already.....

what happen they cannot answer.....

luckily i got mine after 1 week...
but make sure when u go to epf..hand over every documents they required ..

yeaa.., make sure all required document are in order..! then only they can process quickly.

every documents already in order and ok, they said only because of my thumb print from MYKAD can't be read, so its delay....they only open the case after i called them? is this the correct way? should we need to to call and ask them first only they start investigate??? horrible services!!! then we our self need to keep calling them to follow up?

I will advice that, after submitting the EPF withdrawal is to folllow up every week just to be safe. You never know what will go wrong.

koled_anie.., no need to get mad.., there must be some form of miscommunication there...

I've been dealing with KWSP hq for my study loan (it takes about 5 days from the day i submitted till the day i got my money in my bank account)

I've also been dealing with KWSP Shah alam and Kajang to withdraw my acc2 for 2nd house purchase.

except Kajang which have few personnel who are dilly-dallying with submitting the form.., the shah alam branch was excellent! very professional.. and helpful.

Avoid those makcik counter in Kajang EPF office.., and also the customer service lady there act like they are the approving board.., questioning you very loud , asking about your salary., your house price.. and what not.. >> the little napoleon syndrome.

That's why I straight away change branch to Shah Alam.

should try other branches of epf, if the one you are dealing with having so much problem. It's not so much about the procedure nor process.. it's the 'people problem' and attitude. !

if I were you - after i send my application - I would follow up.., then call., if no action or still delay.. i would ask for a manager name., then call up or personally seek the manager to get clarification.. why is it so difficult for me to withdraw my 'own money'. my kad cannot read? is it my problem or your problem (epf problem) , change laa your my kad read., or try at other my kad reader , if all failed.. then use manual information lah.. (mine also have this mykad issue at Kajang epf., then i blame them lah.. not my problem if your hardware is not working. )

Morph,

i applied together with my wife, she got the money 2 weeks after apply. Before that we both keep calling them ask for status they said in progress, next week calling keep saying in progress and week after my wife got money mine none. than called them again said mine in progress not yet. wait wait next week called again (after more than 3 called + 3 weeks after) only they inform my thumb print cant recognize....!!!???? what is this. then ask the help desk to get me the manager in charge they won't give said that they need to investigate 1st.....haiyo....faint!!!! keep calling same answer.....terrible.......

by right if the kwsp officer knows the procedures properly, they should on the spot advice u to liase with JPN in order to fill up a form call JPN12 for thumbprint issue, then u need to return a copy of that form to the kwsp branch that u went..
also this form would charge u rm 5 for processing fee.




+1
i think the branch service are not standardized ... some branches officers might not thoroughly understand the entire procedures ..
their service in case like this has a long way to go ..

so we as applicant go to be alert and always take proactive actions

my one within a week

Mine already 9 working days...still "Dalam Proses"...pokkai oledi...

Mine took 1 month.

What is the reason why it took 1 month ?

I just applied and the money bank in to my bank after 7 working days.

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Added on July 16, 2010, 11:15 pmYa. But as long as the SPA got both parties name even though no relationship, both parties can withdraw their own epf to buy for the same house.

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Added on July 16, 2010, 11:36 pmIf u buy ur house from the developer, i believe most of the developers allow u to sign the SPA without paying the balance of 10% downpayment. As i also did like that. After sign the SPA, then use the SPA to apply for kwsp acc2, after got the money then only pay the balance of 10%.

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Added on July 16, 2010, 11:41 pmYour are wrong. They have the their standard. u can actually find out from their website. However, the staff practice or not practice, is different story.

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Added on July 16, 2010, 11:47 pmI withdraw mine in Kajang brach. The aunty also very efficient what,,,

This post has been edited by chun5113: Jul 16 2010, 11:47 PM

tumpang thread. Does withdrawal from EPF applied to buy 2nd hand property?
If not mistaken we will need the S&P first, loan agreement then only can apply for EPF withdraw.
But to have those docs, still need to have 10% cash to pay the bank 1st rite?

Yes you need S&P, bank offer letter and also the "deed of agreement" before you can apply for EPF withdrawal. So you need to pay 10% first to the seller before you can get your S&P to withdraw from EPF.

I made the withdrawal together with my hubby, my hubby got it within 10 working days, and I got mine by 14th working days after the application.

so the fastest we can w/draw our EPF is 7 working days? anyone manage to get faster than this?

Fastest way, have no idea, but according to them, max days will be 15 working days, think this is their IKO.

oic.. thx bro..