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AKPK, debt issue, anyone got a question to ask them?
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alexkwlee
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Apr 22 2021, 12:49 PM
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QUOTE(holyghost @ Apr 22 2021, 12:09 PM) thanks for the info. the floating cash can be use to pay the remaining bank? if more than the monthly payment mean i can skip til the floating cash runs out? login the akpk portal if there is a floating cash which can cover all your monthly payment then you can skip the payment. if not cover full then you just pay the amount which not cover by your floating cash.
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alexkwlee
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May 4 2021, 12:42 PM
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QUOTE(Kiefer @ May 4 2021, 09:13 AM) 2-3 years ago, this is what citibank for me as i need to go nearest branch to get refund plus my address has to be updated beforehand too. now I am not sure what is the process if there is any new ones, possible some members can share some. heard Citibank want to move itself out from SEA (if recalled correctly), so not sure any impact ler for my case, citibank send mail to my house said account already fully paid. and ask go bank for the refund. due to just small amount i call the number given inside the mail. the officer just ask to sign the form and email/fax back. i get my refund in between 1 week.
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alexkwlee
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May 7 2021, 08:28 AM
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QUOTE(secretizme @ May 6 2021, 08:31 PM) I called to 2383 5700 and speak to customer service. Now waiting akpk officer frm citibank to call me back. Cause i ask for rebate and also waiting their instructions on how to make the payment. Need wait fr 2 working weeks T.T You can try your luck . Call 03-2383 5691 or 03-2383 5699 . This is direct line to akpk officer at citibank. But they never pick up my call. not only cicitbank other bank also near same. maybe the PIC for AKPK cases is very less. last time myself also keep on call and call no choice just try your luck.
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alexkwlee
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Aug 27 2021, 12:37 PM
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QUOTE(ashskywalker @ Aug 25 2021, 06:20 PM) Hi first time asking something here about AKPK. Related to the quote above, after I’ve made early settlement with AKPK and bank has cleared the debt can I use the card again? Or need to reapply new? you need apply new.... current card will be cancel once u in akpk
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alexkwlee
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Aug 27 2021, 12:39 PM
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QUOTE(jorgsacul @ Jun 30 2021, 09:58 PM) Can bank reject akpk proposal ? normally it will not
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alexkwlee
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Sep 3 2021, 04:36 PM
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QUOTE(samsungXP @ Aug 27 2021, 04:26 PM) i need hlb akpk officer contact...anyone can help ? u just go to HLB messenger drop there a message then they will arrange their official to contact you
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