First you must understand.

Original phones are back by their Main Manufacturer like NOKIA LIMITED OR NOKIA IN FINLAND.

Sit down and use logic to think. Who pay for the parts and repair for AP phones? They ownself right? So how can they survive? SO they use all kind of excuses to drag or prolong u to fix the problem

Dont simply spread fake news if u do not know. Read the email properly.

You buy original set not to add additional language pack but for its warranty and service. 2ndly the E52 you are talking about is from which region if in malaysia the default languages are english,BM and chinese

From my experience Original Nokia phones do not require warranty card. They have your phone IMEI in their system and if there is zitron,avaxx,sapura or arista sticker means its original they know.

Usually only AP phones requires warranty card because they have no way to track.

I not sure why they ask u to bring your receipt and warranty card for original.

I no need to call Nokia. No one said u spread fake news. I am just telling u from my experience at 3 nokia centre.
I dont even know where all my receipts are btw. I go there with the phone past it to them. They type my Imei to system and tell me u still have 3 more months then ask me wat problem den fix

Phones send to centre before Nokia 8800 ARTE CARBON, Nokia E71, Nokia N95, Nokia E75 and Nokia 5800XM Original set



Amcorp mall, Lowyat , and sunway pyramid

I not very sure i never call that hotline. I just go to the centre

I can even tell u after warranty

To check it will cost you RM25 if u choose not to repair they will take RM25 if u choose to repair then it will be absorb in their labour charge

I am sorry to hear that. For your case bring receipt and warranty card if necessary just in case

Yes AP or waterset

If the box and phone different IMEI means they change your phone. If same is good as long as the warranty not by the above listed are AP.

For your info only malaysia have AP phones because our country tax us soo high and telco not willing give us some free phone plan. Ap phones mostly are taken from other countries free phone package and resell as full price in malaysia.


Ap means everything parts original just the warranty not from the authorized distributor.


AP

The pros - Its cheaper than ori set and warranty longer. If your phone neverver breaks down its worthy.

The cons -Ap phones warranty are covered by local shop . if the parts is too expensive they will push blame or make it sound like your fault. The cost of repairs have to bare by their small shop when ori set is bare by the manufacuter.

Pay less now future worry more


ORI

The pros - Its more expensive than AP set but u will have no worries they can replace any parts including casing for you because the cost are bare by manufactuer

The cons - You pay more to worry less like they all say Pay more now future worry less

This post has been edited by aspire2oo6: Aug 31 2010, 12:47 PM

you are confuse nobody said original wont have problem mate. We are taking about the warranty procedure mate.

Imagine AP u buy RM1000 lets say warranty 18months
After 16months your motherboard spoil you send it for warranty. That time replace motherboard will cost like RM600 - RM700 maybe then the shop most come out this cost themselves. So do you think in business point of view 16months ago buy RM1000 now later must repair RM700 aka is it worthy for the shop. They can just create a story say it your fault den you cant get them responsible. AP is only their shop so your risk if it crash you face this issue is very very high.

When original set warranty is by the manufacturer connected to their HQ's all around the world.

Nokia store always sells at retail price. If u get from the outside seller u get a better price because they buy in bulks.

If u wan to be safe you can try to get from recommended seller in lyn like e-tradepj or x132755. Sometimes u buy from shop they give u a cheaper price but they switch the accessories or parts

Refer here wat should be in the box
http://www.nokia.com.my/find-product/all-p.../specifications

if more is extra

This post has been edited by aspire2oo6: Sep 17 2010, 05:54 PM

Original set
Zitron,aVAXX AND aRISTA original set beside this names are AP set di

End user usually zitron and avaxx
Arista usually cooperate company or banks

for original set Nokia Care Centre will fix for you.

For AP its depending on the seller because the rules are made by them they can say you damage and choose not to fix. Why not give it a try?

No problem thats the benefit of buying original

Ori set - pay more now future worry less

AP set - pay less now worry more future

so just depend which is u.

This post has been edited by aspire2oo6: Oct 28 2010, 10:03 AM

For ori set u wont even have such dilemma. Spoil send in if they check its damage or faulty they replace. In certain case casing also can be replace.

AP confirm cannot someone must come out wit the money

This post has been edited by aspire2oo6: Oct 28 2010, 10:14 AM

depending on what brand. If Nokia can.

You dont get the point what other forumers are telling you. No one can guarantee how an AP company perform they can change or be replace easily. If you notice original brand when their distributor change they still warranty previous device within warranty but the AP company can just disappear and start a new one.

AP - They offer you at lower price because of customer hunger for the device but cant guarantee you their service because they are small. Example if you bring this to the branding company they wont entertain you.

No risk no gain = for you is cheaper price

ORI - Their name and company is protected by the branding itself. Any minor complaint or report about them effect their name thats what you are paying for.



This is call a risk game you pay less of course high risk and if pay more of course less risk.

This post has been edited by aspire2oo6: Sep 4 2011, 01:30 PM

Nowadays phones are getting bigger and bigger , then more complicated not like back then screen are like 2 to 3 inch big. Now it gets to 5.3 inch or bigger.

Back then we seldom online with the phone. Today most of us hook on the phone like a computer.

When it gets more complicated the technician that repairs must have the knowledge to fix it or they do trial and error we never know.


If you know the technician in person than it would be safer
Some cases i heard was u send in to repair A but later come out A is fixed but comes problem B

This post has been edited by aspire2oo6: Sep 4 2011, 10:56 PM

not really only warranty difference. It could be accessories in package different, could be OS language different, could be different specification and many more