in my experience,the worst bank ever is RHB....
I got a housing loan from them few years back and entitled a free holiday package ... so i faxed over a few dates to book and they said they will faxed and e-mail me the confirmation letter ....... however i never receive anything from them ... i called their cs 3 times a day from morning til evening but no 1 answer ... feeling tulan i go to their branch and asked ... tht dumb cs say she dunno anything bout this so i request she call the department involve n clarify ... then she say she dunno the number n she ask me to call myself
how come a banker dunno cs internal line no.? she think i stupid ar ... so i get more tulan n call cs every now n then ... after dozens of calls finally some1 answer ... i asked y i didnt received any letter n she said she e-mailed to me ... i check but nothing n at last found out they so dumb they left out an alphabet in my e-mail address ... so i say "y u ppl din bother to call or faxed even an e-mail has been sent??? when u didnt receive any reply from me,u shud haf called to confirm if i'd seen tht e-mail" and their reply was " we already sent , so we dun care already" ... and the best thing when i ask them to resend " oh the letter was expired so your holiday was consider rejected , we cant issue anymore letter "
imho,hsbc is stil the best bank
cc a lot benefit,annual fee waiver very easy,cs very good
for the internet banking i think the security device works better than TAC ... no nid to request and wait ... i;ve tried maybank n hong leong ... sometimes waited 1 hr onli got the tac
Which Bank the lousiest Service.