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 Which Bank the lousiest Service.

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YummYMoCHa
post Dec 15 2009, 12:55 AM

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Joined: May 2009
maybank at kpmg tower!!!!!! 6 counter there but just open 3 counter, then the staff too slow motion... 10 numbers have to wait for almost 45 minutes, then process a TT need to use half an hour...
Some more, fax over the document to the branch and call to confirmation, no one answering the call, after they call back to you, they just directly scold you why never call to them to confirm the fax..... W**...


Added on December 15, 2009, 1:06 am
QUOTE(buysell @ Dec 14 2009, 06:14 PM)
Bank service is not lousy or bad, it is the person the human who serve you is giving you lousy service. Please understand that before blaming on the bank itself. Please talk to the manager of the bank if you're not happy with their service and point the person out infornt of the manager next time. You have the rights to do so, remember that also. :cool2:
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erm... i think the employee are essential element in the bank. if the staff not working efficiency, then it might affect the bank service performance too... and dun forget GOOD SERVICE FROM BANK'S STAFF also one of the "product" promoted by bank.. therefore there are linkage btwn bank service and staff who providing service. :p

This post has been edited by YummYMoCHa: Dec 15 2009, 01:06 AM

 

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