Hands down, Maybank. Off the top of my head;

Inefficient - Always long queue at their branches. There was once I waited an hour plus before I get my turn at the Bukit Bintang branch. Just horrendous.

Messy and lousy system - Always some unknown misc charges.

Absurd - There was one time I wanna open a joint account with my mum, they asked me for my birth certificate to prove our relationship.

Unknowledgeable - Whenever u ask them (branch staffs) some questions, they are either not sure or ask u to wait and then check with some other staffs.

Snobby - Unfriendly staffs with extremely poor attitude; some are borderline rude.

Hong Leong is a distant second for me.

This post has been edited by MakeYouHappy: Nov 26 2008, 01:22 AM