1. HSBC - 9/10 (User friend & secure internet banking, well maintained ATMs, competitive loan rate, call to check when unusual usage of credit card, good gift offer by credit card, clean and less crowded counter etc)
2. Public Bank - 8/10 (supper efficiency counter service, well maintained ATMs, competitive loan rate etc)
3. Hong Leong Bank - 5/10 (idoitic computerised generated letters which nobody cares to read before they send, regular breakdown of ATMs etc)
4. Standard Chart - 4/10 (telephonist that did not follow instruction to stop junk smses even after 5 calls, forcing credit cards to your throat with own activation even you did not apply, you deposit money to reduce loans they give u free credits ask you to spend more and buy their unit trusts, their unit trust sales gals/boys call financial planner/consultant whatever - nice title though, instead of saving reducing debt they ask you to spend buy unit trusts, simply claiming issurance charges to your loan account without your knowledge and have to write letters to ask for refund etc)
5. Maybank - 2/10 (3 paxs waiting took half hour to clear the counter, 2 hrs waiting to replace ATM card till I gave up withdraw all left rm1 to auto close, ban for life thereafter, ATM always breaks down can 2 deposit machines at the same time so ask you to come back other day)
As of today, I downgrade Stand Chart to 3/10 for never cancel credit card that I never apply, never call back, after so many calls still send junk smses to ur hp.
In short,
Maybank - Top lousiest local bank
Stand Chart - Top lousiest foreign bank
After loan mature, I'll transfer all money out from Stand Chart and ban for life.
Thks for allowing me to say my peace
This post has been edited by Bobby C: Jan 15 2010, 04:38 PM
Jan 15 2010, 04:32 PM
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