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Wireless Broadband Celcom Broadband Thread V4, 92/08 dissatisfaction -_-

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y_owez
post Dec 14 2008, 05:53 PM

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sucks for me!


Added on December 14, 2008, 5:54 pmsofreaking slow

This post has been edited by y_owez: Dec 14 2008, 05:54 PM
laconic13
post Dec 14 2008, 06:39 PM

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Mine is very weird when surfing the net it will change to hsdpa but when i leave it there it change to umts. Anyone encounter the same prob?
tonyvyp
post Dec 14 2008, 07:13 PM

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unbelievable....my celcom d98 can get faster speed in sandakan
compared to back in bandar utama damansara...

here's my speedtest..
still acceptable thou a bit slower compared to others..

[attachmentid=715666]
wrigglerr
post Dec 14 2008, 09:00 PM

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QUOTE(y_owez @ Dec 14 2008, 04:45 PM)
if i terminate within one week. any fee? how long i can get my money back?
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I heard form other forumers it is 3 months!!! ..................or maybe more.
y_owez
post Dec 14 2008, 09:53 PM

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omg. for reall????
imtrobin
post Dec 14 2008, 09:54 PM

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I just signed up to RM99 advance package. They told me no port block, but I tested, the ports are still firewalled
MX510
post Dec 14 2008, 10:27 PM

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I got no more ip range always stuck with 60.58 damn it
dgtel2
post Dec 15 2008, 05:30 AM

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it's time to terminate the service guys... don't waste ur money... go for DiGi is much worth it even though EDGE connection...
kelv13
post Dec 15 2008, 05:49 AM

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Ya DiGi is more stable compare to Celcom
chyaw
post Dec 15 2008, 07:32 AM

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If you're using windows mobile pda phone, this is normal. If I didn't download or upload anything, the phone will switch to 3G. But no worries, when you torrent or browsing, it will automatically switch back to HSDPA.
But, if you say when you download something then suddently switched to 3G and can't download anything, then you're facing the same problem as some of the forumers here (including me, but only happens lately)

QUOTE(laconic13 @ Dec 14 2008, 06:39 PM)
Mine is very weird when surfing the net it will change to hsdpa but when i leave it there it change to umts. Anyone encounter the same prob?
*
beautifoolgirl
post Dec 15 2008, 10:21 AM

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as scheduled, i've been capped. sweat.gif
Savor_Savvy
post Dec 15 2008, 10:36 AM

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user posted image

I think not yet capped.

I really wanna change to other alternatives, but sadly, my area only got celcombb as wireless broadband. No telephone line sux...if not, sure i opt for streamyx. sad.gif
beautifoolgirl
post Dec 15 2008, 10:45 AM

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if u all wanna tryout edge, u can always set your dialer setting to gprs/edge only. the stability is the same. good for surfing. as what i'm doing right now. when i switch to hs/um only, it will give roaming sign, which
the sign of temporary server downtime.
y_owez
post Dec 15 2008, 12:34 PM

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DIGI got contract ka..haiz
johnleeisme2004
post Dec 15 2008, 01:28 PM

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Help! Does anyone know to to get D-Link Mobile Router DIR-451 to work with Celcom 3g data card (Vodafone / Huawei)?

I can use the data card directly with my notebook using the supplied Vodafone Mobile Connect software with good signal. But when I slot it into the router, the router fails to detect any 3g signal and can't connect at all.

I did a search in this forum and found a post in a die-down thread regarding this problem. Someone said it was due to "the pin in the data card" which it has to be removed in order for the router to access to the datacard. But I don't know how to do it. Can anyone shed some light please?
laconic13
post Dec 15 2008, 01:59 PM

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QUOTE(chyaw @ Dec 15 2008, 08:32 AM)
If you're using windows mobile pda phone, this is normal. If I didn't download or upload anything, the phone will switch to 3G. But no worries, when you torrent or browsing, it will automatically switch back to HSDPA.
But, if you say when you download something then suddently switched to 3G and can't download anything, then you're facing the same problem as some of the forumers here (including me, but only happens lately)
*
Thx for the info biggrin.gif I guess I'm using 3G phone that's why.
jenN
post Dec 15 2008, 11:47 PM

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Cant log in msn.. doh.gif
y_owez
post Dec 16 2008, 10:11 AM

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same. crappy man.
Chosen1
post Dec 16 2008, 01:59 PM

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70/20 means 70 satisfied? or Dissatisfied?

haha... anyway i know its not in the topic but anyone got anything good to say about celcom mobile? I thinking of changing from maxis to celcom

PUd
post Dec 16 2008, 02:07 PM

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Celcom careline reply when I'm complaining slow speed

"Reference is made to your recent e-mail.

In response to your concern on the speed of the Broadband service,
please be informed that the speed obtained will be depending on
whether any throttling (upon usage reaching 5GB) has been enforced on
the account based on our Fair Usage Policy.

For your information, Mobile Broadband subscribers are bound by the
said policy in order to ensure that no individual dominates (hogs)
the bandwidth at all times and to ensure fairness to all other
customer on the same network. This is as indicated in the Addendum to
Celcom Mobile Sdn Bhd Customer Agreement Form (CAF) which says "This
addendum shall be read together with Celcom's CAF and terms and
conditions on the use of Celcom Broadband Service".

However, on the first day of the next billing cycle, the speed
reduction will be removed and the affected customers will enjoy their
subscribed speed again until they breach the 5GB data volume.

On that note, our record unveils that your account has been throttled
on 21 October 2008 and 22 November 2008 after exceeding the
allocated usage volume mentioned.

We hope we have clarified the matter and would like to thank you for
your continued support.

<<<<<<<<<<<<<<<<<<<<<<<<<>>>>>>>>>>>>>>>>>>>>>>>>>

Manage your account on line via Celcom Online Customer Service
Urus akaun anda secara on line melalui Celcom Online Customer Service
https://wsc.celcom.com.my/webselfcare/login.aspx

<<<<<<<<<<<<<<<<<<<<<<<<<>>>>>>>>>>>>>>>>>>>>>>>>>

Best regards

Noor Azizah Mustapha
Customer Correspondence Management
Customer Interaction Management"

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