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 Credit Card Thread V5, (added FMB website to 1st post)

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Reventon
post Feb 21 2009, 07:41 PM

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QUOTE(vin_ann @ Feb 21 2009, 06:26 AM)
wah... 1-2 months...

when we owe them money, charge us interest for outstanding...

when they owe us, takes so long.  sweat.gif
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1-2 months is cheque arrive your mailbox , this is because when you went to the branch filling up the cancellation form, it will not immediately cancel your card on the spot, but they will ask you to wait for their officer to call you up on why you want to cancel the card and offer you some waiver on AF or CL increase, usually 1-2 weeks time , after that if you still want to cancel they will proceed for it around 3-5 working days. Sending out cheque via normal mail took around few days to weeks again depend on their mood, that's why roughly 1-2 months for the whole process doh.gif .
Better use up the money and pay the remaining balance via online banking or over counter then just cut the card and return to them.
Reventon
post Feb 25 2009, 07:50 PM

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QUOTE(zenwell @ Feb 25 2009, 04:32 PM)
Anyone changed their cimb cc PW using atm?  I asked the CIMB CS, they told me CIMB cc cannot change PW. you have to use the pin they give. but when i tried to use the cc at atm, it keeps prompting me to change PW to proceed  hmm.gif   hmm.gif
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i can confirm the pin change can be done via the cimb atm . I've tried it before , try to look around the atm instruction. smile.gif

Added on February 25, 2009, 8:03 pm
QUOTE(Secret_Garden @ Feb 25 2009, 02:47 PM)
Anyone of you have maybank AMEK credit card? Did you guys notice that on the top right corner there have 4 digit. What is the 4 digit number for? It's for the online transaction security purpose?
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It's something like the card ID , for online registration at AMEX website , you need to provide the 4-digits ID , when the time you need to use your card manually , when the merchant want to get approval code for the transaction over the phone, they will ask for the ID number as well.

This post has been edited by Reventon: Feb 25 2009, 08:03 PM
Reventon
post Feb 26 2009, 03:11 PM

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QUOTE(aeronlim @ Feb 26 2009, 12:34 PM)
Want to ask previous UOB CC users...

Recently I'm cancel my credit card, the bank staff ask me to call back their customer service after 1 week. Just want to know did they giving you any documents (Cancel confirmation letter or something like that) as a proof when you walk in to cancel the card?
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If you walk into their branch and submit the cancellation form, you may request a photocopy of the form from them. After your account has been successfully closed ( in the bank system ), UOB will send EACH card a closure confirmation letter to your mailing address.

Reventon
post Feb 26 2009, 08:04 PM

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QUOTE(davidlow7 @ Feb 26 2009, 05:55 PM)
I've got my EON CC approved beginning of this month but till today I've not received it yet.

I called up the CS and was informed they had sent via PosLaju to my office on 5th Feb but till today not receive.
Check with my company mailroom, no such post came.

I was mad and I asked the CS what they gonna do, they then suggested to send to my home. I told them I am not at home and I am in the office all the time.

I then asked the CS would the postman call me when he is here to deliver me the item? CS said they won't call but they knock your office door.
I told them this is ridiculous, the address has already shown TOWERS(building)... how he wanna knock the door? For sure the delivery will fail.

I then ask them what they intend to do now. They said send it to branch but I said I don't have time to go branch, is there any other solution? Sadly they just ask me to wait for the card to be returned back to them.

It is already 3 weeks and the card is still not returned back to EON. I'm not sure has someone taken the card for fraud or other.
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i've record breaking waiting time from eon bank for the card around 2 months from the date i receive the approval letter. That was when visa changed it's logo few years back. Their reason is " out of visa card stock, need to wait for the new visa arriving their center " doh.gif
i suggest if you can ask them to send it to Eon bank pavilion branch, open 7 days week, as i assume your working time is same with bank, on weekend both bank and you are on leave. Alternately, you may collect it at pos laju as they do operate on sunday if i remember it correctly.













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