Cheated of course! Whoever says otherwise either have some self-vested interest or works in that company that provides downright horrible broadband service for the most if not all of their customers.

They should seriously consider channeling all that money they spent on hardware and/or software to throttle our bandwidth instead to upgrade their infrastructure (buy better switches, routers, servers, etc.) to accomodate for the increased traffic. What is the point of the many nationwide promotions of their broadband service but the company cannot technically support the subscriptions without greatly sacrificing service quality?