QUOTE
Dear Stringfellow,
Your Order#:1104887 was received.
Item(s) Ordered:
[Item:M15X ADDITIONAL 6 CELL SMARTBAY BATTERY SILVER-PNT, Qty:1]
[Item:M15X SMARTBAY ADDITIONAL HDD KIT-SILVER-PNT, Qty:1]
Your Order#:1104887 was received.
Item(s) Ordered:
[Item:M15X ADDITIONAL 6 CELL SMARTBAY BATTERY SILVER-PNT, Qty:1]
[Item:M15X SMARTBAY ADDITIONAL HDD KIT-SILVER-PNT, Qty:1]
That, and a written response!
QUOTE
Dear Sir,
Thanks for your reply.
The order number for the items is 1104887 and we will bill your card of 96.41€. You will not be able to follow the order status but the order should be shipped this week as we will bill your card today. You will receive an automatic email with the DHL tracking number as soon as your order will be shipped.
For the M15X hard drive kit, this is only the kit without the hard drive inside and the items are all available.
Best regards
Claire SAILLY
Corporate Sales / GCBD EMEA
Government Corporate Business Division
Alienware Ltd.
Free Phone: 0800-279 9751
International Phone: 00 353-906-456-500
Fax: 00 353-906-486-967
www.alienware.co.uk
Email: corporate_sales@alienware.co.uk
If you have any comments or feedback on our service or products you have received from Alienware, please send them to feedback@alienware.co.uk. We welcome all of your input as feedback that can help us improve the quality of our support.
P Please consider the environment before printing this e-mail
Alienware Limited is registered in Ireland. Company Registration Number: 361662
Registered address: 30 Herbert Street, Dublin 2, Ireland.
The content of this email and any attachment may contain proprietary and confidential information. It is intended to be conveyed only to the designated recipient(s). If you are not an intended recipient of this message, please notify the sender by replying to this message and then delete it from your system. Use, dissemination, distribution or reproduction of this message by unintended recipients is not authorized and may be unlawful.
So far, all my queries, from things as small as the version of Command Center, to issues like hinge problems and orders such as these, have been answered all within 48 hours. In the case of this order, less than 2 hours! I know there are reports from the Notebookreview forums about Alienware letting things hanging for days on queries, but none in my case. Maybe if you ask them nicely and word them properly, you'd get them to respond promptly? Just like in real life, talking to people nicely, and you'll get proper answers. Thanks for your reply.
The order number for the items is 1104887 and we will bill your card of 96.41€. You will not be able to follow the order status but the order should be shipped this week as we will bill your card today. You will receive an automatic email with the DHL tracking number as soon as your order will be shipped.
For the M15X hard drive kit, this is only the kit without the hard drive inside and the items are all available.
Best regards
Claire SAILLY
Corporate Sales / GCBD EMEA
Government Corporate Business Division
Alienware Ltd.
Free Phone: 0800-279 9751
International Phone: 00 353-906-456-500
Fax: 00 353-906-486-967
www.alienware.co.uk
Email: corporate_sales@alienware.co.uk
If you have any comments or feedback on our service or products you have received from Alienware, please send them to feedback@alienware.co.uk. We welcome all of your input as feedback that can help us improve the quality of our support.
P Please consider the environment before printing this e-mail
Alienware Limited is registered in Ireland. Company Registration Number: 361662
Registered address: 30 Herbert Street, Dublin 2, Ireland.
The content of this email and any attachment may contain proprietary and confidential information. It is intended to be conveyed only to the designated recipient(s). If you are not an intended recipient of this message, please notify the sender by replying to this message and then delete it from your system. Use, dissemination, distribution or reproduction of this message by unintended recipients is not authorized and may be unlawful.
Can't wait for the battery and HDD enclosure!
Dec 8 2008, 11:43 PM
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