I See. I don't think my GF received that kind of SMS. Anyway I will confirm with her. Thanks bro.

No problem and hopefully your issues could be resolved.
I'm not a brother anyway.

2 questions:

1. Issit really within 5km of the particular selected campus/uni ? Y it isnt stated on the DiGi website ?

2. Im from TARC KL, live near the Wangsa Maju LRT Station. If the coverage radius is 5km, may I know if my staying place is counted as INZONE ? (Take the distance from LRT station to TARC KL Campus)

Thx. Waiting for replies from those who have the answers :-P

1. Yes. Why is it not stated in DiGi's site I'm not sure. This information was told by my ex-DiGi roadshow boss.

2. I don't know as I'm not from TARC. Maybe others can answer you.

Spade
another thing is, even after rm1.00 u din hang up..the call wil ljuz go on till it reaches a limit..er..i think around rm8 sumting, it will cut off automatically.then u redial it for free again.but the credit after rm1.00 will be credited back into ur account the next day around 9am..dun worry.

StreetBaller89
that i got no comment as im living behind UPM serdang and my house is in the coverage.if u wanna noe whether ur area is covered..then i think u need to install a software called "google maps".after that from the google maps, u open the map for ur location.it will show a radius of the signal from the nearest DiGi tower in ur area.if ur house is in the radius, i think ur in the region, but remember u shud use a DiGi simcard instead of others..to play safe, get a friend with the simcard and try it at ur place.

Many thanks bro. Thats what I like to hear.

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Added on January 3, 2009, 10:16 pmErrr Sorry. I thought you are bro. I forgot to take a look at your profile.

This post has been edited by Spade: Jan 3 2009, 10:16 PM

So, it will give you back? I heard from ex-boss, it won't. So you need to pandai-pandai calculate the time, once it reaches RM 1.00; then just hang up and the SMS will come in. Then, you can start making free calls.

My GF receive no such SMS but they did credited back the credit.

This post has been edited by Spade: Jan 3 2009, 10:46 PM

Good to hear that. At least it is resolved!

Its mean DiGi is very professional In handling complain. Very swift.

Ya, DiGi prioritises its customers.
If facing with any problem, just call them up or enquire via D' Chat.

Never try D' Chat yet. Is it handled by a real human or stupid machine who reply nonsense?

Real human.
Usually after they greet you, they will tell you their name.

Thats great. Is it 24/7?

It used to be 24/7, but now they have changed it to 7.00 a.m. - 2.00 a.m.

Damn! They should maintain 24/7. The operational cost is surely negligible for such a big orgnization like DiGi.

I feel that 7.00 a.m. - 2.00 a.m. is sufficient.
Nevertheless, their helpline is 24/7. Can always bug them.

You need so many step before you can speak to their helpline people. Any direct way to get connected to them?

I guess no. Yea, I don't like those steps.
So, I'll just stick to D' Chat.

ok. got my answer already.


This post has been edited by Kazachok: Jan 4 2009, 01:35 AM