What do you think of Autosuft in ss15?

From my point of view, i notice that the customers services seems to have some kind of Face Problem when facing the customers.
And i Notice that the Connection there are Suck and Laggy.
When asking the problem, i remember once the Super visor of the shop said: "Please la, You go and ask people who are BT in the shop to stop download so that the connection would be better."

This is what i notice so far. anyone wanted to add up what i misses?

What else you expect from Chinese ah bengs working in CC?

Best Cybercafe in Subang Jaya!!!!

Also the biggest!!!

autosurf used to be nice long long ago but now idk u think that is worse try going to silversurfer it used to be infront of taylors now i think closed down di that was the "best" customer service i ever seen how they scream at you when your pc got problem and how they cbf to do anything at all but press the reset button...mouse prob press reset button very classy cc

to find a competent cc technician is hard nowdays

same facing problem at Autosurf, they line damn suck now...

How about ftz?

I'd stopped visiting Autosurf after 5 visits trying to play WOW there. Sorry to say that thier customer servce sucks, i'd dealt with around 6 different workers and only 1 of them is nice. The connection is sucky at times, most of thier employee is sucky. They ignore people standing at the counter, they won't change RM50, they give you those i-just- lost-a-family-member faces that makes you want to pass them a tissue box, they make you wait while they surfnet/online-games.

Even the foreign workers at FTZ has better customer service.

The only good thing about the place is that its cleaner than most other CC, the look & feel is better, WOW versions updated and most addons loaded. Just watch out for those fcuk faces, it spreads like a flu

ftz is definitely better lo..

Hi there, I'm really sorry to hear all the displeasure about my cc. May I know exactly what are the problems you guys are facing? I would love to listen to any complains here

I must admit its hard to get good workers before, but right now we are improving our customer service by changing most of the staff already. To all the customers my staff have offended in any way, I hereby apologize for their actions here. Sorry guys and gals.

As for the Internet line problem we are as frustrated with our ISP as you guys are with us We are already sourcing for feasible alternatives and hopefully next year new ISP(s) are entering the market. Complains have been made many times and the line is still like this, and sometimes our ISP just blows...whole area down, connection to overseas down etc etc...

Well guys feel free to post any comments and complains or even suggestions, I will be very thankful for them. Once again I apologize for all the frustrations experienced by you all.

at least this guy seems like hes doing something bout it as opposed to our lolisp/gahmen/lolpublic-trans

source?

Well about source, actually I don't have one, that is why I used the word "hopefully"

But I have been sourcing around for new ISPs and there are more and more names popping out.

Below is a website with a list of ISPs available in Malaysia
http://www.redesignmalaysia.com/isp

However, there are many more I've heard before OR approached me and are not in the list. So unless they become commercialised, I won't be changing my ISP anytime soon because most of them aren't feasible OR they still uses the same backbone as tmnet (end result = same)

Anyone has a good ISP to introduce to me?

it's time for fiber optic imo

haha i wish for that too =) but not if they charge us 300k++ per annum

Is redesignmalaysia.com still active?

I always thought that that site was more as a crowd-puller for his main purpose i.e. his advertising business and that he was using the streamyx angst to his advantage and not to ours.

fiber optic shouldnt be that expensive
for example that PenangFon are using fiber optic n they only charging rm60/month for 2mb

they using normal LAN cables connecting user to user, only the "INTRANET" backbone is fiber, and that is just connecting 1 area to another. but again, overseas, using tmnut international backbone. lulz

Yeah that was what i was thinking as well.
"Real" broadband like the ones used by hotels or multi national companies, are usually from overseas and they are specially installed. And they usually costs a lot more than our local ones. From what i heard some hotels have 10mb lines which cost over 300k per annum

Autosurf use to best in WoW

FTZ use to best in Lan Game Dota