Aug 1 2008, 11:47 AM, updated 18y ago
First of all welcome to this official thread for Celcom Broadband, a wireless broadband via 3G service. This thread is a place where all Celcom Broadband subscribers gather be it to show off their speedtest results or to rant. If you have anything related to Celcom Broadband which you would like to discuss on, do not hesitate to post it in here.
The Official Celcom Broadband Thread Guideline :
1) Do not spam especially with a zero value post. Example "Today's speed is bad", if you would like to say the speed is bad at least provide a screenshot of a bandwidth test result.
2) Do not treat this as a Kopitiam topic, serious offenders will be given a warning.
3) No flame baiting be it starting a flame bait or joining.
4) There are at times posts related to downloads via P2P programs, discussions on this must not go over the limits especially discussing on illegal/copyrighted materials.
5) Do not use any vulgarities or profanities. Action will be taken if you are found to have used any vulgarities or profanities.
6) Celcom Broadband agents and resellers are not to promote in here.
7) Last but not least, be friendly and make this place a better one for everyone.
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.:Celcom Broadband Packages:.
D68 (RM 68 - 384kbps)
Network - UMTS 3G
Maximum average speed - 47KBps
D98 (RM 98 - 3.6Mbps)
Network - HSDPA 3.5G
Maximum average speed - 1MBps (not sure)
-Package only- (Recommended)
D68 (RM 68 / month)
D98 (RM 98 / month)
Contractless
Can terminate anytime as you like
Advanced payment needed during registration
7 days money-back guaranteed applied
-Package with Modem-(Not Recommended)
D68 (RM 99)
D98 (RM 129)
Tied with 18 months contract
Can't terminate in contract period, or penalty will be applied and the modem need to return back.
Advanced payment needed during registration
7 days money-back guaranteed NOT APPLICABLE in this package
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.:Current Promotion D68 (Not Recommended):.
Laptop + Modem + Package D68 (RM 159 per month)
.Laptop Spec.
HP Compaq Presario C700
- Intel Pentium Dual Core 1.6GHz
- 1GB DDR2 RAM
- 160GB Hard Disk
- 15.4" Display with integrated Webcam
- Windows Vista Home Basic
- 1 Year Warranty
.Modem Huawei E220.
- 1 Year warranty
.Broadband Package.
- RM 68 per month
- Speed up to 384k
.Terms and Conditions.
- Downpayment RM 3816
- If use cash, need to pay full amount (no instalment)
- for credit card, you need to pay RM 159 per month for 24 months.
- If you pay full amount (RM 3816) during registration, you'll no longer pay anything for 24 months.
- After 24 months, you'll start paying monthly charges for broadband Basic Unlimited D68 (RM 68)
- Limited time only while stocks last
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.:3G/HSDPA Modem Shop:.
malaysia3g
ah_siau
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.:Easy setup to connect to the Internet:.
Once you install the modem software and driver, all you need to do is set the below particulars in the modem dialer software.
APN : celcom3g
Number : *99#
Having frequent disconnection? All you need to do is open Command Prompt and type ping www.yahoo.com -t (for example) to keep your connection activity active.
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Side note : Celcom currently apply the 5GB monthly data bandwidth quota. If the user passes 5GB, their connection automatically reduced to slower speed. (in bolded and red-colour statement below)
QUOTE
In clarifying your concern on Fair Usage Policy, we wish to share with you that Celcom takes customer experience very seriously and we have implemented the 5G Fair Usage Policy to ensure all customer enjoy the services equally.
Customers that exceed the set 5GB allocation will not be charged extra currently. They can still enjoy their connectivity however Celcom reserves the right to manage the customers speed to a lower bandwidth.
Similarly, the speed will continue at the reduced speed allocation until the end of that particular calendar month. On the first day of each month, customer's bandwidth allocation counter will be reset to 0 and their speed will be reset back to their original subscribed speed.
Based on customer's current package, if they have subscribed Celcom Broadband Advance (3.6Mbps), the speed will reduce to 128 kbps and if they have subscribed Celcom Broadband Basic (384 kbps) the speed will then reduce to 64 kbps.
Roughly 5 gigabyte is about 1200 songs in MP3 format, or 5 two-hour movies, or 10,000 content rich websites like www.yahoo.com.
Additionally, we noted your invaluable feedback regards to 'Fair Usage Policy' with utmost concern and the issue has been extended to the appropriate department for their deliberations.
It is hoped that the above could clarify the situation.
It was a pleasure serving you and we wish to extend our heart-felt thank you for your continued patronage and contribution to Celcom.
Best regards
Norsuzila Shaari
Communique Resources Centre
Customer Service
Thank you for revolnia for extra info.
Customers that exceed the set 5GB allocation will not be charged extra currently. They can still enjoy their connectivity however Celcom reserves the right to manage the customers speed to a lower bandwidth.
Similarly, the speed will continue at the reduced speed allocation until the end of that particular calendar month. On the first day of each month, customer's bandwidth allocation counter will be reset to 0 and their speed will be reset back to their original subscribed speed.
Based on customer's current package, if they have subscribed Celcom Broadband Advance (3.6Mbps), the speed will reduce to 128 kbps and if they have subscribed Celcom Broadband Basic (384 kbps) the speed will then reduce to 64 kbps.
Roughly 5 gigabyte is about 1200 songs in MP3 format, or 5 two-hour movies, or 10,000 content rich websites like www.yahoo.com.
Additionally, we noted your invaluable feedback regards to 'Fair Usage Policy' with utmost concern and the issue has been extended to the appropriate department for their deliberations.
It is hoped that the above could clarify the situation.
It was a pleasure serving you and we wish to extend our heart-felt thank you for your continued patronage and contribution to Celcom.
Best regards
Norsuzila Shaari
Communique Resources Centre
Customer Service
Thank you for revolnia for extra info.
QUOTE
Difficulties of connecting the service on specific time? It may cause of overloading traffic which the tower able to handle. Here's what the technician say to me on phone. (05 August 2008 - 3:06PM)
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For Kuching people, especially who lives near or inside Universiti Malaysia Sarawak.
A Celcom technician call me just now, saying that there's network congestion occured starting from 12PM - 3AM everyday, but it may start early around 9AM. Most the traffic is from UNIMAS students because there's no phone line installed at nearby housing areas.
The only Celcom tower that covers UNIMAS and part of Taman Desa Ilmu is inside the UNIMAS, and the other one is near the roundabout to UiTM Sarawak.
They already propose a new tower built at Taman Desa Ilmu to increase the available traffic, and also handle future traffics. The new tower will serve the customer early next year.
P/S: Sila bersabar.
Pick a package that suits you. Recommended using any unlocked HSDPA modem, or any 3G-enabled phone as well. If you still 50/50 to subscribe, you can try other service first.----
For Kuching people, especially who lives near or inside Universiti Malaysia Sarawak.
A Celcom technician call me just now, saying that there's network congestion occured starting from 12PM - 3AM everyday, but it may start early around 9AM. Most the traffic is from UNIMAS students because there's no phone line installed at nearby housing areas.
The only Celcom tower that covers UNIMAS and part of Taman Desa Ilmu is inside the UNIMAS, and the other one is near the roundabout to UiTM Sarawak.
They already propose a new tower built at Taman Desa Ilmu to increase the available traffic, and also handle future traffics. The new tower will serve the customer early next year.
P/S: Sila bersabar.
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Now, start
This post has been edited by soundsyst64: Aug 14 2008, 07:42 AM
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Who says? 
Everywhere is with HSDPA now. 
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