i prefer citibank as i travel alot and no need to inform the bank where the country i will visit. hassle free. I also have maybank visa..will terminate it after finishing my installment plan.

[quote=tgeoklin,Sep 10 2008, 03:05 PM]
Me also just terminated my Maybank card. The service is so bad, its totally unbelievable. They are the equavalent of Drama Minggu Ini over at RTM once upon a time. If the market becomes more open with the encroachment of globalisation, their days are most definitely numbered.

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Added on September 10, 2008, 3:06 pm

i plan to terminate maybank not becoz their service quality..It's enough for me to have one card that can been accepted both local and international merchant with less procedure. For me Maybank is good but i prefer citibank more

This post has been edited by mensa: Sep 10 2008, 04:18 PM

[quote=tgeoklin,Sep 10 2008, 04:41 PM]
But I do agree all banks Customer Service sucks.
MBB = Malaysia Boleh
SCB = Refer my horror story here
Citibank = Always sell out my data to tele-marketeers
HSBC = Recently just got the CC, immediately the next day, tele-marketeers call to ask for home loan


My opinion is as long as it is local ppl serving you for classic/gold, you'll get the same type of service. Maybe platinum/preferred/higher up will have better service (I hope!)

Not surprised to read about your horror story at Std Chart and I do recall some moments with them as well. Luckily it turned out ok after somewhile. But if you think platinum or preferred services are any better, you are just a little right. To share a little of my experience :-

HSBC Premier - Normally one phone call does it
SCB Priority - Calls and fax normally does it but a little slow at times
RHB Infinity Banking - Calls, fax, physical presence at times required
Maybank Private Banking - Calls? Good music though. Response very very slow. Even took over 1 month to get back on loan application amongst other

UOB Midas Club - Heard from friends very good but not experience before. Anyone care to share?
FYI, Flex is one of the 2nd cards (if not 3rd/4th) to offer free for life*** without the need to call up the bank to ask/beg for waiver every year. This is followed by Citibank Choice, and the rest of the story. There is no best card, it always change depending on your lifestyle and offer/promotion given. So, who's the monkey here?

Actually, DA is the first to offer free for life without condition

*** but must swipe 2x / mth

[/quote]

Yeap, DA is the first followed by the rest of the monkeys

[/quote]

by the way..forgot to mention..citibank always call me for promotion other than that their service superb ( for me at least)

jaz now i cancelled both 3 cards

Maybank Mastercard
Maybank Amex
Ambank NextG

my Maybank Visa hold for a while until i finish up my installment plan ( 4 months to go)

Feel relieved after doing this

under utilised la bro ehehe

This post has been edited by mensa: Sep 11 2008, 03:16 PM

hahaha..switching to citibank currently..