Wah so cheap...let me check it out. Thx

Jupiter 0.1% min $10. Plus most importantly don't feel safe putting my funds with them. Calculate sini salah, there salah. Totally unacceptable.

Competition is rife! Don't buck up n soon customers will disappear.

lol what do u mean calculate salah??
they give wrong calculations? mind sharing? if that's the case im gona withdraw my remaining portion held with them

they calculated brokerage wrongly, admitted by the dealer. which they then rectified. from then on i freaking checked all my brokerage amounts!!!

on another occasion they called to ask me to topup my cash account coz supposedly i bought a share when i didn't have enough in my account. which is stupid and i got really pissed because it was untrue. i made a big complaint and requested to change dealer immediately.

and just recently, they took damn long to update my cash account after bank transfer. and after few emails i called them twice to chase them. got the dealer on the phone... and he told his colleague to update rightaway. and whilst still on the phone, i could see my cash account updated but LESS THAN MY TRANSFERRED AMOUNT! so i told the dealer off, and they updated again, but now my account had TWO TIMES MORE THAN MY TRANSFERRED AMOUNT!! WTF crazy i was shocked beyond means. so i screamed at the dealer and told him, thats not right again!!! and after this only finally they got the right amount in my cash account.

can you imagine? i could not. told myself, not another cent im depositing into jupiter. so now i'm going to open with another securities firm.

maybe others have had it lucky..they have NO problems with jupiter. maybe i'm damn unlucky lah. but too many mistakes liao, to give them chance. this is hard cold cash we're talking about. how to feel safe??

last time they good

but now they very worst

Customer service bad or even bank transfer slow also still can telan.

But accounting errors are UNACCEPTABLE.

hmm, anyone know the procedure of closing account and transferring the shares to another brokerage?
I remember that the new broker will bear the transfer cost right

I'll share with you when i find out tomorrow... meeting a securities rep. i've no clue either..

I was also thinking, to keep jupiter account and not to close. but i WON'T trade with it anymore.
Aside from the serious accounting errors, their excel platform is ok, quite stable. So i will keep only as backup.

See how when i get more info...

This post has been edited by lambethwalk: Apr 20 2014, 11:03 AM

now not all broker will be absorb the cost of share transfer

Yea keep us updated, will be heading to the subang jaya branch.
Will transfer all my securities out.

Out to HLeB?

yea naturally

why hlbib?

thanks for sharing.. Now i also hv to careful.

Per share transfer is RM 10.00...

already have an account there.

You open up another CDS account with another firm. If you want shares transferred, you have to go to Jupiter office to get them to transfer on the spot. Make sure they transfer immediately.

Each counter transferred cost RM10. You can ask whether your new securities firm want to absorb some costs or not.

As for cash, you can make withdrawals.

No problem

have you done it already?
does it take effect immediately? means i check my HL account, i can see my transferred shares?

hlbib brokerage fee how much?

You need to get them to do it on the spot. Once they do it it will be reflected immediately.

Haven't done mine yet, waiting for my new CDS account first.

Yeah how is HL?