service not bad.. they followed up well. I wanted to book myself on an existing online booking made earlier and they followed up via telephone. that was 2 yrs back..

Currently they selling hong kong and taipei very cheap, additional MYR1 for tours. Dunno worth or not.

I booked hotel couple times through this online travel agent. If I'm not mistaken, they are related to Reliance.

hi, any1 can suggest some travel agencies which are quite 'ok' ?

hey there. i m planning 4 2 weeks USA tour ALONE next year january after new years day. can any one please share your experiences with their services? if there is better USA tour packages from other agencies, please post it here also. thank u.

You may take a look at http://www.bustrails.com for the US east coast travel package.
Departure from NY city. Booking confirmation is within 24 hours.

Totally agreed..TRIBA-EAST TRAVEL SDN BHD will promised a lot sweet words before received payment. After make the payment, it like not of their business anymore.

I usually make all my travel arrangements personall. But there was one time I had to use an agent to gain access to Oman Air since their online platform was a bit buggy. I dealt with MIVS Travel (this was in Penang). Being a company that usally handles corporate clients, their ppl are very responsive, prompt with emails and follow ups. All in all it was a very pleasant and professional experience.

I've also heard a lot of good things about MSL Travel, from close friends, though I have never used their services personally.

This summer, I've booked my flight from London to Malaysia using Emerald Travel (London).
I had to use them as they are appointed by my company.
Link below:
Emerald Travel (DONT GO THR)
The person who served me was Ms Bobbie and Ms Hassan.
Before I booked, I asked them about flight's checked in baggage allowance and to compare between Egyptair (requires transit but offer 23kg +23kg)and MAS.
I asked them if MAS still offer GRAD card for student ( I was still a student at the point of time), she said no, because MAS has increased baggage allowance from 20kg to
30kg. Anyway, I still ended up with MAS due to shorter travel time.
When I checked in at the London Airport, I was humiliated by this MAS staff, MR Lim, as he justified that every student should be intelligent to apply for Grad card before travel and so any extra kgs will be charged. I explained to him that I received conflicting information from my travel agent. He shrugged off saying' he doesn't want to argue.'
So upon arrival in Malaysia, I emailed MS Bobbie and Ms Hassan From Emerald Travel Ltd about my experience. THEY REFUSE TO OWN UP THEIR MISTAKE.
What's more ridiculous is MS BOBBIE COULDN'T RECALL ANYTHING ABOUT MY ENQUIRY and the company has no phone record or what so ever. (REALLY?)
And only when I asked for compensation, then MS BOBBIE or EMERALD TRAVEL LTD bothered to find the information to point out that I was too late to apply for one at that time.
WARNING* DONT USE EMERALD TRAVEL (LONDON)*