this step can fix no wifi problem??

apple...apple pls release update fast....

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Added on July 4, 2009, 8:18 amI already post this problem at Apple Discussion Forum yesterday night... but still waiting for real solution.... see if they can help....

here my thread at Apple Discussion
http://discussions.apple.com/thread.jspa?m...9759966#9759966

This post has been edited by zaff1984: Jul 4 2009, 08:18 AM

Apple has posted a support document to help those having Wi-Fi issues with their iPhone or iPod touch.

You can read Apple's fix suggestions below and note that if all tips fail they suggest taking your iPhone for repair.

http://support.apple.com/kb/TS1559

Cheers

I went to maxis centre just now... they cant fix the WiFi problem (fresh restore also not fix the problem). So they will repair my iPhone. but its take 15 days to repair.

I ask them about 1 to 1 Exchange. they said 1 to 1 exchange takes 15 days.

@zaff1984,
If fixing the phone and getting a 1:1 exchange is going to take 15 days I'll go with getting the 1:1 exchange

I will send my iphone for repair. I dont know they will give a new one or just repair the phone. hope they replace the new one...

tinkerbel so no 1 to 1 exchange for iphone by maxis?

Hi..Anyone had any advice? any opinion to help me?

Mine iphone 3g wifi does not works at all.

Hihihi! Time to get iPhone 3GS..... Anyway, the posting in apple suggested by davidgary help me.... you might wanna try it.....

This post has been edited by kc3832: Jul 23 2009, 01:35 PM

Hi LYN,

I bought an iPhone 3G 16GB model outside Malaysia and during the first few hours it worked great. However after sometime my wifi signal disappeared and my iPhone 3G wouldn't even look for networks anymore. The bluetooth also seems to be malfunctioning, pairing with devices but continually dropping the connection when trying to transfer any type of file. I've tried all the fixes possible, including those given by Apple!

I don't have warranty for this phone, do you guys have any advice on how to fix the problem?
The phone is virtually perfect and I've kept good care of it with a SPECK Candyshell case and invisibleSHIELD protector, I just want to use my wifi the way the iphone was intended to provide!

Any help is greatly appreciated guys,

Sincerely,
Dimebag81787

I think this happens to some jailbreaked iphones. Try to reset to factory default using iTunes and jailbreak/unlock again. PM me to discuss further if needed.

I have seen 3-4 units failing both wifi and bluetooth functions after ahem ahem and they were sent back to apple for DOA.

Now u have to backup ur data in ur iPhone. Then restore it again, without jailbreak. Try and see whether can get the network? Btw , which country of ur iPhone from? Lock or unlock set?

Have you tried to do a Restore in iTunes? If it's hardware problem then tough luck, I guess.

Yeah guys, my iPhone was Jailbroken when the problem started but I must have restored five times already and tried every variation to get it to work. I've also reset the factory network settings and used itunes to restore to the original Apple settings but still no fix. I bought my phone unlocked from Saudi Arabia through the phone service provider Mobily there. They sell the phones unlocked. Could it be a hardware issue? If so, any place dependable to fix the problem since I don't have warranty?

This is a shot in the dark but, any chance Maxis can repair my phone?

Thanks guys for your advice and help, would really like to figure out if this is a hardware or software problem!

Sincerely,
Dimebag81787

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Added on August 7, 2009, 9:33 amitanium, I'm guessing those units came with warranties right? Anyway I can purchase a warranty for my iPhone like you can for Macbooks?

Thanks for your comment anyway, comforts me to know it's not just my model with the sickness~

Dimebag81787

This post has been edited by dimebag81787: Aug 7 2009, 09:33 AM

If it's a software prob, a single restore should solve it. Just make sure to "Setup as New Phone" after the restore.

Can you still make calls with it? It might just be a loose antenna cable, there are 2 inside the iPhone, one for the cell radio and another for wifi/bluetooth.

Your phone should still be under warranty. You can check on Apple's website. Problem is you have to send it back to wherever it came from which may or may not be where you bought it from.

crxr & wei on this forum does repairs, contact then and let them have a look.

Thanks for the user suggestions. Everything about the phone works perfectly except the wifi and bluetooth. I suspect you could be right about the antenna, however I've spoken with with a couple of repairers in Malaysia and they both suggest replacing the motherboard. Is this a valid solution? I don't have warranty so there's no worrying about losing it once the iPhone is opened up. Other than the wifi and the bluetooth, the phone is perfect, even the casing is like new! *sigh* Do you think its a motherboard problem or are some repairers looking for some extra cash from me?

Wifi is the most important feature of this phone, I'll keep asking around and if I find a valid and cost effective solution, I'll let you guys know so everyone who has the same problem as me will know how to fix it. For now I suspect its a hardware issue such as a bent antenna or burnt chip.

Thanks fellas, really effective brainstorming with you guys! Any other suggestions or experiences would surely help!

Dimebag81787

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Added on August 7, 2009, 8:58 pmDid you manage to get your wifi working? From what I know about the Oldtown in my area, they limit the number of people who can connect to the wifi to 4 people at a time. That could be the reason if you're wifi works everywhere except that time in Oldtown! Just a thought!

Sincerely,
Dimebag81787

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Added on August 7, 2009, 9:07 pmDoes anyone have any proof or experience in downgrading and solving the problem? I know one poster in this thread appeared to have downgraded then upgraded up to 3.0 again and it worked! Anyone else follow this method successfully?

This post has been edited by dimebag81787: Aug 7 2009, 09:07 PM

hello
something is wrong with my sis's 3Gs. her iphone wifi is connected but when browsing in safari, the browser said it is not connected to the internet.

my iphone's wifi is good. there's no problem at all.

is it hardware problem?

is it jailbroken? have you tried opting for "reset network settings"?

nope. not jailbroken. but i did jailbreak it then i noticed the wifi doesnt work. then i restore it back.
i asked my sis whether got wifi problem before i jailbreak it and she said yes.

yup, i did everything but still can't.

my sis's 3gs wifi problem is exactly like this
This post has been edited by xxx306: Aug 8 2009, 02:35 AM

Try to turn off your 3G in the settings for 15 seconds, this should reset the wifi again. See if that works, its a suggestion from the Apple Wifi support suggestions. Since it stopped working before the jailbreak, I don't think jailbreaking is the cause then. Did the iPhone get unusually hot before the wifi went off? I lost my wifi too after so many restores and jailbreaks. Could be a burnt chip in the motherboard from overheating as my iPhone was a little hot before I lost it.

Does this sound plausible?