how about try v.175.97 ?

scratch, cosmetic/visual damage not covered in warranty.

nvidia wil not admit their fault and only pointer to OEM.
how to downgrade? buy second hand mobo and change the mobo yourself ?

always get latest BIOS upgrade will be the best. A12: http://ftp.us.dell.com/bios/M1330A12.EXE

This post has been edited by djlah: Jul 18 2008, 02:35 PM

1-800-88-5784 if not mistaken... or email at http://support.ap.dell.com

you using vista or xp?
vista:
try go to C:\DELL\Drivers\R140135\ and continue the following folder, try to run a file named "inst.exe" to install driver. when asking to activate, just click cancel, it's will continue to complete installation. afterward, right click the BT icon at systray, turn on the bt adapter.

good luck.

this is not a solution but they said is prevention or prolong your system.

dell confirm definitely will not do a recall at this moment. no long term solution, dell will only solve the issue case by case basic.

if you purchase new system and not satisfied within the period, ok may request refund if direct from dell.
1. but if you purchased refurbished system, then sorry. no such offer.
2. no refund also if you buy from retailer.

some of buyer kena cheat by some reseller claim as new system but in fact the buyer get the refurbished system with new system's price.
you wont if only see the outlook of system. so be careful when when not buy from dell direct. and again, dell also got refurbished but will tell you and the prices of course cheaper.

This post has been edited by djlah: Aug 13 2008, 10:32 PM

Yes, totally agreed. this is not Dell problem but is the reseller deal with got issue. be fair...

sorry, I din said agree with you **ugh** every brand or every model sure got some unit are defective, is only hows the failure rate. sumre is refurbish
I just agreed with SySTeM_eRRoR. for me, I wont buy from others retailer. I only buy from dell direct. to take the most important advantages.
which is total sanctification program, within the period no syok refund buy others. or after 1 yrs for example if dell failed to fix any major issue within 1 week, I may request whole unit replacement if after several service still cant fix. if buy from retailer? sumore is refurbish? hahah.... no such offer lol
just take this as "expensive" experience, check service tag before purchase.

dell is most responsibility on this hot issue, even this is nvidia problem not dell mobo bad. I appreciate it. others brands which is using same range of nvidia gpu, have some forumers here I saw, complaint for certain brand are totally no news to fix the heat issue. Again, regarding heat issue, not dell problem, nvidia problem.

This post has been edited by djlah: Aug 16 2008, 01:30 AM

anyone know other 8series notebook on other brand had take action? like Acer, etc....

at least dell take some action regarding nvidia issue. for this case, I dun blame dell but appreciate that did not totally ignore even is nvidia issue. for those still not satisfied better dun use dell anymore, go and try brand like Acer, etc..... . call dell customer service tollfree return the entire unit and refund don't even think to complaint and request wat if after 5years still heat, because ever dell system max support to 5yrs only. afterward EOL. that's why we see the dell blog wrote max is 60months. let's see how dell plan, either 1yr extend or max up to 60months or others.



This post has been edited by djlah: Aug 19 2008, 09:42 PM

Yes, not confirmed yet. don't be so happy first. I guess only extended warranty for nvidia gpu issue, meant other failure still no FOC warranty.


this will never happen as re-design which is need much more cost compare to replace mb only. furthermore xps m1330 already launch since October 2007, its time to launch new model soon.... but Dell still support until if you had 5yrs warranty max.

service tag = express service code = serial number

what I meant "=" is when you either give your service tag, dell will able to capture express service code or otherwise.

if your sticker at the bottom base already gone/missing, most simple way to get your service tag is, go to BIOS. can get from there.

about dell completecover warranty, can refer the dell website:

http://www.dell.com/downloads/ap/services/...Agreement/2.pdf
http://www1.ap.dell.com/content/topics/top...c=au&l=en&s=bsd

easy to remember is standard warranty only covered normal hardware failure on functionality.
any accident damage can claim under completecover.

any act of god like rain, fire, storm....not covered for both warranty too.

if you read the T&C of warranty carefully. this scenario as you encountered are unable to claim warranty.

1. standard warranty only covered the functionality if faulty, not covered for damaged.
2. CompleteCover warranty is for accidentally damage/broken for example accident drop the system on the floor. Scratch, painting faith or cosmetic visual are not covered in CompleteCover warranty. Usage or careless used are not covered in CompleteCover warranty too.

just shared what I know

maybe over the phone you can tell differently. but don't forget that Dell can send the on-site engineer to verify what you said.
from David900924 said is the slot have problem. What I suspect is the spring inside of expresscard slot are stuck or loose which is fall under usage.

If you said you coz of accidentally drop until spring inside also broke, then the bottom based & palmrest of system will definitely damage/broken too.
If not then when Dell onsite engineer found is only spring inside stuck then Dell will send you a bill to charge you which is not covered in warranty.
the express card slot are integrated of the mobo ( estimated cost about 1k la... )

This post has been edited by djlah: Aug 29 2008, 05:54 PM

@ 5564321 & David900924:
not sure whether you guys aware sometime really depend on luck on replacement part. as the part might take from recon/refurbish part or new (T&C stated, no discussion or no complaint once you buy you agreed, all other OEM brand are using same method too), not 100% confirm as brand new as direct from manufacture as your notebook using now.
sometimes the replacement part might bring you more other issue.

This post has been edited by djlah: Aug 30 2008, 01:35 AM

from HP:

http://www.trustedreviews.com/notebooks/ne...ed-Notebooks/p1

http://h10025.www1.hp.com/ewfrf/wc/documen...1842189&lang=en


This post has been edited by djlah: Sep 4 2008, 08:56 PM

short cut keys is Fn+F8 , not ctrl button.
else can go to Display Setting do it manually

strongly advise to call back dell to inform not happy with the engineer service that "accidentally hit the heatsink on the RAMs and the plastic cover causing thermal paste getting smudged all over the RAM chips and bottom cover".

according to Dell Term & Condition, customer do not have the full right to request new components. still want to try? for me I will felt like mempermalukan of the bargain (no offensive, just my personal thinking....) Dell stay firm, we can't do nth of Black & White. If the part replacement are still faulty, just report to change again if DOA.

then buy keyboard from dell change it