Ok, this is my case.I bought a GC from a forumer.

But when i received the card, 1 one the blade of the heatsink fan already broken.

i ask for refund from the seller, but he refuse and say that item that spoiled during

shipping is not seller responsible.

So i need opinion from all the forumer here on this issue, tq.

well did the seller package the stuff properly? (with paper n proper padding)

if he did, then i guess its the courier services fault and u should have taken some sort of insurance

graphic cards are pretty fragile when shipped u know.

Seriously, in legal term of business, seller are required to take responsibility for shipping mishap.

I believe that is also the standard rules practiced in lelong.com.my but not in LYN somehow.

Anyway, does the package is in good condition when u receive it?
If the package is good condition, how can the fan blade get spoiled?

Btw tell us who is the seller, coz i saw someone posted asking about spoiled gc fan can go RMA or not.
Maybe its the same guy

http://forum.lowyat.net/index.php?showtopic=660599&hl=

Eh that was u?

yes, it me.

the card is a ASUS 3850. The card send with original ASUS box.
the box in good condition when i received it, i also duno how the blade broken.

Who is the seller?
If the guy in LYN u should have open this thread at once when u get it.

How can an item inside a box get broken but the box still good condition?
futhermore the card im sure got placing in the box so it wont move/shake.

But i ask only after 3 months?

sorry, i should clarify this, the original purchased date from shop is 3 months++(DEC 2007).
i only bought the card from the seller on wednesday.

i think not a big deal.. make some share2 method.. just change the fan..
unless the card is edi spoil.. just the fan rite...

If im u, i will ask the seller to refund.

If u want to make a complain/dispute go http://forum.lowyat.net/TradeZoneHelpdesk&...esolutionCorner open a thread.

i am the seller . i packe well . already use many newspapaer to cover it up to make the box is anti shake

So, either one side is lying.
supermad, pls take pic of the broken part and post here.

As usual, online dispute are just words against words.
Seller can claim packed perfectly no way will damage, and buyer can claim broken once opened.

Im not god and i wont know who is telling the truth.
Hardwares without serial number are hard to be recognized unless got some obvious tracking method.

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Added on March 28, 2008, 11:52 amSince nagflar created thread at dispute section, pls close this and continue at http://forum.lowyat.net/index.php?showtopi...&#entry16412397

This post has been edited by WaCKy-Angel: Mar 28 2008, 11:52 AM

no maybe both side is telling true story . don forget item can be spoil in shipping even how good u pack it.

how come can broke?

Yea I was just thinking about this also.. There is a possibility.

But I doubt fan blade will snap off if its inside a cushioned box.

TS pls post the realy gc pic . not only u all . i also dont understand how a blade can be broken

seller suppose to responsible on it......pc item that we know is fragile item..it should be packed nicely....I always remind the courier company that my item is fragile....you all can check on my signature than u know the story...

i now in work, night only i able to post the pic

seller accept to refund. Thread close. tq for all ur opinion.

This post has been edited by supermad: Mar 28 2008, 02:15 PM

So How Everything?