Copied from another thread :

need to ask, is it that once they capped you, it will be done for the following every month? becoz i seem to be quite unlucky, 1st and 2nd month using maxis wbb, no sign of capping by seeing BT and normal download running at 40~60kpbs. enter 3rd month starting, (and nw in my 4th month), after 6 days of the above mention speed, now its almost always consistently 7~9kbps. (i know it is the effect of capping becoz the DL starts with 30, then slowly drop to 7kbps, and never past 10kbps.

have they started to implement 3GB FUP so strictly? i tot i saw last time someone in LY.N says its allowable up to 20GB.

Attention all.

Tan Yong Zheng (6012 4715224)

This guy, worked in Maxis. Being an uninformed customer, we depend on the staff's honesty and abilty to convey the truth and every detail of their service. Yeah, I know, everyone just want to do business. But does that means you have to cheat your customers? Not enough having Maxis cheating us, even their staff are doing it.

This guy apparently told me before I sign up MBB that the 3GB FUP is just for a reminder, and kept insisting he is a heavy DL-er bla bla (all the balls and bulls of how he DL-ed over 20Gb). Now that my speed has been capped, he tells me different stories altogether.

Since the company cheats ppl of the service in broad daylight, guess it makes their staff just as rotten.

But i dont feel it is random in my case. Zhun-zhun on the 1st of the 4th month, the speed is 100% above 50~100kbps, depending on download site location. after 7 days of that speed (probably already accumulated 3Gb, comon guys...we all know 3Gb for upload/download is ridiculous...that means 1.5Gb for download or 1.5Gb for upload, whichever is more)...the capping is back like it did last month...7~10kbps. no matter how i restart its just the same.

Check the Term & Condition, or login and check yr data usage at MBB. 3Gb is calculated by download+upload. Thats why we are so screwed when Maxis follow this FUP strictly w/o studying if their policy was even fair or not. Reason? some ppl overlimit but not capped but others are. Either make it really fair where everyone is enforced the same policy, or just increase it to a more acceptable quota.

my old streamyx line, my bill never exceeds 10Gb usage....mostly around 5~7Gb. But thx to Maxis FUP, i am categorized as "heavy" user for my 7Gb. Very "broad" this band....=.=

How? Please tell us how? I am suffering 8kb syndrome, and its only my 4th month using maxis. And i can tell u, 4 months and i already hated it through and through. The customer service isnt interested in solving yr problem. they are trained to keep repeating the 3Gb FUP even when u explain nicely to them that 3Gb is not enough.

Guys, mochachoke and TheWandererX ,...i really want to ask kindly. I have done disconnect and reconnect but its still capped. And u cant blame us being anti-maxis. They are just too unfair in capping. I dont download even 1/5 of what you both are DL-ing, but i am capped at 1/10 of yr speed. Can you see the irony between ppl who love maxis and plain hate it? Its not becoz of us, its the way the FUP is being implemented.

Can anyone in their sane mind be blamed for feeling "unfair" by this? With streamyx, at least the BT throttling is for all users, and not "selective". and Maxis insisted the FUP cap is system-coded, but with both of u posting your speed and boasting yr monthly download, seriously....you are not helping any of us. You are just making us feel like idiots becoz we pay the same fee but you can use it as if you owned Maxis.

And i am not condeming Maxis as a failure. just that it hasnt been able to prove themselves.

My suggestion to Maxis, strictly ENFORCE FUP into the system, and no more random checks so to make sure everyone gets fair share of the bandwidth, and same time, increase it to a reasonable limit. If Celcom gives 5Gb, W1Max gives 20Gb, take a center line and offer 10GB.

bandwidth hogger will hate my suggestion, but i dont like bandwidth hogger either becoz ppl like us (average DL-er and heavy surfer, Flickr , file-sharing etc) are suffering w/o even got a chance to "hog" the bandwidth even. fair enough?

mocha doesnt catch what I said...=/

The last time another person told me about his "networking skills", i told him that just becoz he is using TCPOptimizer (with guides available on the net) or using TCP half-open settings, it doesnt really means it is a skill.

and neither is disconnecting/reconnecting the modem makes up for anything that can be called "skill".

so whatever you did to avoid capping, i dont know since you are not telling. but thats fine anyway, its yr right.

But pls, dont misuse the term "networking skill". Ppl with rightfully certified CISCO certs would definately be glad to explain to you what is "networking skills".

and no, i dont hv any "networking skills". thats y i searched the net and forums asking for advice. am just a regular customer trying to get his fair access to a paid service.

I have to agree with xpresside on this, good thing doesnt last forever.

I had a good time too, for the 1st two months. now i am just looking for answers and help. and nope, seeing ppl shove their bragging rights isnt making me feel any better at all compared to the "recorded" response of the Maxis cs's.

Dont take my word for it. We are a "small" number of capped Maxis users. Being that "small" number, the speed, the wi-fi modem or watteva there is, it has became our last concern and "happiness". Because we are pleased to share with you our Maxis fastest limiting broadband service, which promise you blazing speed so you can fill up the 3Gb quota in the fastest period ever. And when you reached the quota, they will explain to you the need of fairness. So with Maxis, you not only get a broadband, you will also learn about patiance and the spirit of fair and satisfaction.

As I say, dont take my word for it.

Friend, then you have asked for the wrong ISP. Stable, for me yes. Consistent, also yes. Because they are always consistently inconsistent in capping. Now they cap you, and then they don't. you'll never know~ and this pattern is so consistent that I am already used to it. one fine day you can download a mov trailer off Apple Movie with 90kbps or more, the rest of the weeks you will have to endure 7kbps until the next month. Ha ha ha... GG.

U might be capped, available only after exceeding 3Gb FUP usage. Its a hidden speed when u sign up for Maxis...didnt they told u that? =) i have the power package that only shows it real power after capped. its as fast as 56k dial-up,lol.

yea, u can "increase" the speed. Call them up and have them explain that. It helps *most* of the time.

why are u disappointed? Most of us already way past that. we have given up, ha ha ha.

p/s: those are not bad review of MBB, they are real experiance. I made a mistake of not checking ppl's experiance 1st, but i certainly dont blame anyone but myself for that now. i made a choice n paid for it, literally.

and for your info, i am also sharing my experiance of MBB with u now. whether u still want to keep it is entirely up to u. as for me, i am only waiting for better service to be available here.

1stly, before u start any connetion, understand this situation.

A router cant connect to the internet (pppoe) on its own, it needs to be done through a modem. nowadays, many manufacturer make what we call modem/router, which means they handle both connection and routing (hence the name router) together.

the maxis b932 is a modem/router. It has the dialer inside (which is the PPP settings) and also a router function (DHCP)

Im in office now, so i can only help u try out the DHCP function when i get back later. but assuming the function is almost similar (not sure becoz i hv only done modem/router --> wifi-router on streamyx modem), then what you should do is set the b932 as bridge mode, and let the router handle the dialing. its abit complicated if u have never done it before, but it worked last time i tried, =).

well, this is only the theory part. will update here when i found the solution for u. pls wait.

Edit:

Came back and tried to check thru the settings. Not really same with adsl modem/router, as there is a dial-up number required for the b932. cant seem to find the setting to make it work as a bridge modem between the router. sorry, guess i wasnt much of a help.

This post has been edited by eddie_al: Jun 19 2009, 07:52 PM

does anyone here agree if i report non-constructive post as trolling or spamming? examples are like posting their "brags" when people are asking questions/discussing in threads, w/o proper content or meaning.
aka posting ss of speedtest etc etc.

Action: Spamming - posting unconstructively, bumping topics unnecessarily, opening multiple threads are all considered as spamming.
Result: Offending threads or post will be deleted and a warning given to the offender.

Action: Trolling/Flaming. Do not make posts that are inflammatory just to upset people.
Result: Your thread will be closed, your post may be deleted and a warning may be given depending on severity

The above are rules from LWN.

to whom it may concern: i dont make the rules above. better keep the ego and boasting attitude to yourself.

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Added on June 23, 2009, 9:26 amyea, i have my upload & download speed the same. welcome to our member of maxis dial-up, =). (0.06mbps is similar to 56kbps)

brings back the memory of using dial-up, hahaha.

This post has been edited by eddie_al: Jun 23 2009, 09:26 AM

jelous? not quite. we have a life, and we appreciate it. we also appreciate other ppl's life, so when other forumers are asking properly, we try our best to answer. just understand this and see if the same can be said about your posts. are they helping anyone, except maybe making yrself feel good?

u decide.

to others having speed problem, PM me. i might have found a solution. it is temporary but at least for me it works. the speed being "bragged" by someone can be achieve by everyone if done right, and i dont think i have his "networking skills".

This post has been edited by eddie_al: Jun 23 2009, 09:59 AM

why ru so sure i havent report? =)

it's an advertisement trick. irresponsible salesman will try to confuse ppl into using that package by playing the word "unlimited", and many ppl wont be aware as cloudstrife07 pointed out the word is "access".

when they found out about the FUP, they can simply say, "its stated unlimited 'access' ma, they capped yr speed but u can still acess what"

very smart trickster, this Maxis & their marketing team...grrr....i can already foresee tonnes more of ppl jumping into our "screw Maxis" bandwidth.

the correct term for a service with no speed cap or usage quota would probably be "unlimited usage". sigh...keep hoping fellow Malaysians.

FYI, 0.8mbps for DL is already consider the best effort speed. i can show u numerous times which i took ss of speedtest with 0.06mbps for both DL/UL. (equiv. to 56kbps speed) consider yrself lucky if u think 0.8mbps is capped speed. some of us do get worse.

and for a fact that they capped speed at such ridiculous low number is almost unlawful, since they are marketing a broadband service. any cap should still be within broadband acceptance. thats y affected users are calling Maxis as cheater, because we are cheated of the service called broadband. paying full price but connected almost 80% of the time at narrowband speed once you exceed the FUP quota.

3gb a day? lol. thats rich. agree that when it works, it works fantastically well. the rest, u will find out eventually, =), have fun~