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 My nightmare with UMW Toyota Malaysia

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MrHan
post Sep 18 2008, 09:22 AM

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Why did the UMW guys only focusing on wheel alignment? If the all those test results showing within spec, but your vehicle still pulling to one side, IMHO, it's the steering rack that is faulty.

Since you'd been to so many tyre shops, had any of them ever checked the steering rack?
TSlms2005
post Sep 18 2008, 12:26 PM

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QUOTE(MrHan @ Sep 18 2008, 09:22 AM)
Why did the UMW guys only focusing on wheel alignment? If the all those test results showing within spec, but your vehicle still pulling to one side, IMHO, it's the steering rack that is faulty.

Since you'd been to so many tyre shops, had any of them ever checked the steering rack?
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rack no leaking, no loose...
lj0000
post Sep 18 2008, 12:29 PM

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what abt the steering rack pre-assembled as senget?
TSlms2005
post Sep 18 2008, 12:54 PM

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QUOTE(lj0000 @ Sep 18 2008, 12:29 PM)
what abt the steering rack pre-assembled as senget?
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evry screw n nut r tight. no leaking or broken. this is factory defect... but how to proof?
ar188
post Sep 18 2008, 01:23 PM

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alignment is ok, 4 wheels pointing straight, but still pulling to one side, could be "Crabbing".. car drifting sideways..
SPASTICZ
post Sep 18 2008, 02:37 PM

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how come can like this?
MrHan
post Sep 18 2008, 04:34 PM

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This is a very weird and rare case indeed rclxub.gif

So was any qualified mechanics/technicians/foremen other than the ones from UMW able to rectify the cause of this problem? What did they recommend you to repair/replace?
TSlms2005
post Sep 18 2008, 04:55 PM

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QUOTE(MrHan @ Sep 18 2008, 04:34 PM)
This is a very weird and rare case indeed  rclxub.gif

So was any qualified mechanics/technicians/foremen other than the ones from UMW able to rectify the cause of this problem? What did they recommend you to repair/replace?
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balik kilang thumbup.gif
rkjsoo
post Sep 18 2008, 05:50 PM

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your wheel chamber senget ? lol , i drive old toyota , good condition still tongue.gif can drift one lol
TSlms2005
post Sep 18 2008, 05:54 PM

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QUOTE(rkjsoo @ Sep 18 2008, 05:50 PM)
your wheel chamber senget ? lol , i drive old toyota , good condition still tongue.gif can drift one lol
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do u think is possible for new car?
rkjsoo
post Sep 18 2008, 05:58 PM

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its possible lol , my new car , when i get it , i brake that time whole car shaking , send back to service center , then they replace the stuff for me tongue.gif , chevrolet tho doh.gif

This post has been edited by rkjsoo: Sep 18 2008, 06:00 PM
lorddevil
post Sep 19 2008, 12:29 AM

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QUOTE(johnkor @ Mar 26 2008, 06:18 PM)
all thailand fault la all from thailand plant !
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bro,dun simply blame to thailand plant,if u dunno anything,pls dun simply commit,the avanza assembly plant is perodua,and it's in Malaysia.so,do make a research and post out here yawn.gif


Added on September 19, 2008, 12:36 am
QUOTE(lms2005 @ Sep 18 2008, 05:54 PM)
do u think is possible for new car?
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bro,sorry to heard ur story,i spend about half hour to read this topic.In Malaysia, no matter wat car company,when they can't solve the problem,they can just simply give a lot of reason and just simply ignore ur problem.try to get a lawyer in this case and sue them. I got a friend who bough an altis 3 years ago,(he's a lawyer) and found out the car is door,bonnet,rear boot are assembly with not align(a little only),and he sue UMW,and till TMC. and guess wat,he get a new altis from UMW. Im not sure either u still can do the same as my friend,coz ur car is 1-2 years already.but u can try the method i suggest here.(lawyer fee i not sure how much,but u can try to ask lawyer for oppinion)Good luck to u


Added on September 19, 2008, 12:53 amAnother question,why they say ur warranty void?i dun get it?did u mod anything on ur suspension? or they just simply void ur warranty?Actually i think there'/s no point u send letter to TMC.

i got some suggestion

1. U can try other service center in KL area or just try outstation service center.
2. As u mention earlier,u did send ur car to a lot of tyre shop,till no one can solve the problem,and it's still the same,try to find some famous mechanic and help u to have a look.
3.Try to ask other 1.3M avanza user to test drive with u.
4.or u can go to any UMW toyota outlet and perform a test drive with the avanza 1.3 M and dun mention wat purpose,just say u interested in the car and see is it the same?(use the usual way u driving,im just afraid the way of ur driving maybe is not suitable for the avanza?)

another question,did u corner kao kao with ur avanza? ( just asking)

So far as i know,the UMW toyota getting the 1st in the JD power research in Sales and service,so,just try again with UMW and go for other branch and see,i will suggest u to shah alam since the HQ is there or just go directly to HQ and complain to them. Bring all the job order and invoice together when u go there.

This post has been edited by lorddevil: Sep 19 2008, 12:53 AM
Kentthye
post Sep 19 2008, 01:09 AM

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sad to hear that. sad.gif
OMG , two years already and the problem still there . you have been risking your life driving with your avanza ! Better self it off, and get a Honda smile.gif

Off topic a bit : Thailand ,Taiwan and Singapore using Toyota as a Taxi . that why i go for Honda !

lorddevil
post Sep 19 2008, 01:19 AM

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QUOTE(Kentthye @ Sep 19 2008, 01:09 AM)
sad to hear that. sad.gif
OMG , two years already and the problem still there . you have been risking your life driving with your avanza ! Better self it off, and get a Honda smile.gif

Off topic a bit : Thailand ,Taiwan and Singapore using Toyota as a Taxi . that why i go for Honda !
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lol rclxms.gif good point also.I heard tat in Malaysia,UMW will not allow any ppl buying toyota for taxi except for Innova only.Coz wanna maintain the standard.Sadly,this is all becoz of Malaysia tax
danny_ptlm
post Sep 20 2008, 03:44 PM

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malaysia tax nearly reach 40-50% of de car price
rkjsoo
post Sep 20 2008, 04:04 PM

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more like 80%
TSlms2005
post Sep 20 2008, 04:21 PM

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all masuk ah no member pocket
aarinef
post Mar 13 2009, 02:32 PM

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hi guys. just to informed that. my brother had bought his Altis about 2 years ago. and guess what had happen..... his car injection part has damage twice. the first time he changed is 4 months ago.
haroldz123
post Mar 14 2009, 01:34 AM

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seriously??!

japanese car wor..?
mayb less than 30% got problem like this

must be occured during certain shift hour by certain supervisor at the factory..
TSlms2005
post Mar 16 2009, 11:08 AM

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QUOTE(haroldz123 @ Mar 14 2009, 01:34 AM)
seriously??!

japanese brand local made car wor..?
mayb less than 30% got problem like this

must be occured during certain shift hour by certain supervisor at the factory..
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