Bro lms, i salute ur action

a big company with bad reputation is like a giant with skinny legs.

those ppl wanna buy toyota should beware...lousy csutomer service

Wow , u went to service center 3 times a month. Really got patience. Salute

Car reliability is better but, car quality is ok only, and car service is so-so. The only thing that made us going back Toyota SC is about the car's warranty period.

just saw this topic..... my summary

TS duno how to drive car, how can your car always go off alignment and wheel balancing within few days?

I used to drive a satria (accident b4) the front camber smashed and out of alignment, I redo the camber and everything back to normal, if your new car accident b4 most to most you get out of alignment problem only n wont get wheel balancing problem and rattling sound everywhere.

answer is you drive very rough, smashing thru potholes speedbreaker dogs and cats thats why alignment, balancing and all kinda rattling sound coming from everywhere within few days



This post has been edited by moorish: Sep 4 2008, 05:18 PM

i just saw this thread, sad case for ts....

but no help at all after complain so much..

malaysia road condition is not that good lar haha

good tire shop cannot settle the problem?

i also got many problems when i first gt my toyota camry 2003...a new car's absorber can gone kong in less than 3 months..but den got to change those absorber for free after i wrote few letters to them..almost gonna send d letter to toyota japan if they din change it for me...
after this issue, d brake pump failed.....this time d manager knew tat im a stubborn customer who like to complain a lot..got it change within a day send to sc.
den d armholder surface(dunno how to call this thing) located on all d 4 doors started to "peel" off..damn it!!!MY WIRA ARMHOLDER 14 years old still ok and nice...got frustrated to it and now i got it all peel off by using paint remover..so no more d beige color..now is black one...
SO now i can conclude dun buy local umw toyota as they reli sux big tme...my dad's japan spec harrier has better quality..but den this car still serve me well..witout those problems i mentioned above..i will drive my camry more happily...hehe

i still remember my dad collegue going to collect his latest camry, silver color. end up with he has no time to collect, so my dad was helping him to collect. when collect. the camry was not in good condition, the body was covered with dirt and unpolished, the footstep can see a few footprint for both driver and passenger seat. totally like new car used for 2 weeks. no doubt that day was in raining, with some slippery road. but cant UMW toyota take some inisiatif to please their customer?

so can u imagine, buying a luxury car cost 150k, UMW giving this type of new car to his customer. how if juz buy avanza?

wah, absorber kong in 3mths of new car also need to write letter to claim waranty?

I remember my 407 after 6mths front LH absorber leaking (due to me ran over a serious pot hole), during 2nd service, they did full inspection, informed me and just changed it without thinking..
even my Germany battery Varta was changed FOC without question within 2 years of waranty when I felt the cranking power was weak in the morning startup..
local toyota service so crap wan ar?

wah, absorber kong in 3mths of new car also need to write letter to claim waranty?

i think they need to do some documentation 1st..dat y need letter lolz

TS sure have pure patience~ I respect you man

yeah you are right their staff do all these things b4 passed to me... yeah

should sell this car since got this problem. Then problem solved.

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Added on September 14, 2008, 5:51 pmSame as the TS, i also experienced same problem once with VIOS. When i'm driving quite fast on the North South highway after Slim River, the car immediately go LEFT although i'm holding the sterling straight. Luckily 3 lanes, no car on my left. hehe... Suspect with the wind flow~

This post has been edited by tiger_htl: Sep 14 2008, 06:03 PM

wow nightmare indeed. respect TS for his courage and patience to fight for his rights. i dun think is TS problem, if its really road conditions, alignment or other external factors, shouldnt it be shaking instead of pulling to the left all the time?

it must be the car itself, and from his statements, its obvious and noticeable, else he wouldnt want to go thru all these troubles. i wouldnt feel satisfied and safe too if i found out my car has obvious defects and will feel like being cheated. besides, its ntg u can jus buy and throw away.

memang tinggi kesabaran yang ditunjukkan
dah 2 tahun perkara yang serupa berulang
kiranya toyota tak ambil berat kehendak pelanggan

switch to Nissan. they have best customer service in malaysia BTW why dun complain straight to Toyota Japan

Puspakom result sure 1 side down to TOYOTA la ......They hv duit kopi from rich side ... And Puspakom sure hv relationship with car dealer de , so u think u can win THEM meh

Better sell u car fast. If i 'kena' this for 3 month, sure i will sell my car oledi. Da*n, TS why so patience to fight with big guy? Be real la n find anothr better solutions. Stop sending letter there n there. Stop going service centre if same prob still occur.


p/s: i never buy new car. and will never for my entire life. no syiok. kaki mod here! hehe..