As for me, I've been using MaxisBB for almost 1 1/2 years by now..My contract will end in this June very soon. So far, maxisBB has not given me any inconvenience in such ways you guys had. I'm staying in Segambut and sometimes located at Bangsar, been enjoying my internet connection just fine. Heavy or many downloads at a time didint give me any problems so far. I am a heavy internet user myself. So I don't know what's the problem exactly with your MaxisBB. Bcos as for me, I'm doing just fine. Until now..Plug and play,night and day..