QUOTE(tunee @ Nov 21 2008, 12:25 AM)
Hello everyone,
We must united together to defend our right.
I' ve terminated my maxis broadband after 1 year of use. The said that they will not charges rm 200 for handling fee for discontinuion of services. But today i received bill from maxis that charges me RM 200 for handling fee of discontinuing, and broadband activation fee waiver rm 100.
So , i need to pay another rm 100, or else they will take legal action to me.
What should i do, i don't keep the receipt that stated that i ve terminate the services, i even ask the receiptaionist at maxis center at sunway pyramid. and she said that i don't have to pay rm 200 termination fee because i ve use more than 1 years.
Please advices. thanks.
Are you still under contract or something? It's ridiculous for them to charge disconnection fees if you are not under contract anymore. Maybe something wrong with their billing service.We must united together to defend our right.
I' ve terminated my maxis broadband after 1 year of use. The said that they will not charges rm 200 for handling fee for discontinuion of services. But today i received bill from maxis that charges me RM 200 for handling fee of discontinuing, and broadband activation fee waiver rm 100.
So , i need to pay another rm 100, or else they will take legal action to me.
What should i do, i don't keep the receipt that stated that i ve terminate the services, i even ask the receiptaionist at maxis center at sunway pyramid. and she said that i don't have to pay rm 200 termination fee because i ve use more than 1 years.
Please advices. thanks.
Nov 21 2008, 08:34 AM

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