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Maxis OFFICIAL MAXIS WIRELESS BROADBAND COMPLAIN, Complain to MCMC

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kiDChan
post Apr 19 2008, 12:13 AM

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Oooooh count me in

I didnt get to online for 3 months because the first two months Madxis decided to cut my net since I didn't pay the pill when they didn't even send me any bills, so I made a complain and magically the bill arrived the next day.

I paid my bill, but I still can't online for one month
Just recently I paid a visit to Madxis centre KLCC after several weeks of complains (and even kena marah back LOL)
Turns out that they actually applied TWO accounts for me when I applied one (with same name but wrong IC ) and I paid for the wrong account.

So now my net is back, but switching off and on the modem is like a repititve routine for every single hour.

I need 2 days juuuust to load and download a file from MediaFire.
MSN is another sad story.

Just don't promise anything if you can't deliver it!

edit : And oooh, they actually tied me with a DEBT COLLECTOR.
Just incase if I didnt clear the bills.
But heeeeey they will only send me bills after they cut my line so wthhhhh

This post has been edited by kiDChan: Apr 19 2008, 12:17 AM
kiDChan
post Apr 20 2008, 01:46 AM

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Junior Member
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Joined: Jan 2003


Hi all smile.gif

This is the letter I received from the debt collector company.

user posted image

The IC number is totally wrong, by the way.
I am still very...confused lol
I asked the Madxis centre about this but I didnt really get the clear information on why they tied me with a debt collector.
Anyone in this forum having the same problem as well?





 

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