does anyone know the OFFICIAL charges for calls made using the Home Voice Plan with the ZTE modem? On enquiring at the Mxxis TTD1 centre when i first signed up for the plan, and I was told RM0.30 Peak and RM0.15 off peak. Then i enquired as to whether the call charges were standard for all operators and throughout Malaysia. The answers were yes....

One fine day, my connection was disabled. Picked up the phone to call customer service only to hear an auto-mesage - "Sorry, your service has been disconnected.. please settle your outstanding payments... " or something like that.. Wow... Best thing was, I hadnt received a bill for the first 2 months (signed up in december).

Visited the TDI centre to get a copy of the bill... a whopping RM450++. could not understand the reason for the bill, asked for an itemised bill. Reply was - "Sorry sir, you did not apply for itemised billing, we have no record of any of your usage"... WtF.... so i might as well say i didnt use the service at all? nvm, paid up coz i needed the damn service badly. on asking customer service why i didnt receive a bill, the idiot just looked at his com screen and said maybe it got lost etc etc etc.. idiots all preening and modelling at work rather than concentrating on trying to solve their customer's problems.. lol.. best thing was, look left, look right, both customers are complaining about discrepancies in their broadband bills. LOL

next month, suddenly the damn connection got cut again.. went back to TDI centre.. Answer was "Sir, your current bill is RM250++, but your running bill is RM160++ at the moment"... wtf...... lol.. NVM.. paid up again....

Following week connection got cut.. AGAIN... gave up on trying to ask why the damn connection got cut, just paid the over the limit charge to activate the damn line again, and asked for an itemised bill.

didnt bother to do look closely at the itemised bill charges till last week when my damn line got cut again.. went back to complain, it took 3 staff at the payment counter and a trip to customer service, a 10 minute call from the staff there to their OWN maxxs customer service to find out the call charges - Rm0.30 and RM0.15 respectively. however, i've been charged Rm0.30 for all northern region calls, peak and off peak. which i was told would be at the standard Peak and off peak rate. now they're telling me that i had been misinformed lol.. of coz at great cos to myself lol.. a grand total of er.. RM800 or so now? for 4 months of lousy broadband???

all P2P traffic is blocked from 6am in the morning, the damn service is reset very often, or becomes unavailable temporarily, damn speed is VERY inconsistent, and definitely NOWHERE near 3.6mBs.... Time to move on to celcom or U i think.

This post has been edited by KKKRD: Apr 16 2008, 12:25 AM

bro, what did you mean by the above? curious.

WIMAX? when is it gonna be launched? any coverage map out yet? Costs?

thx thx:D

the speed of this nonsense has been at it's worst today. cant even load the damn speedtest page!