I would like to share my experience with everyone wish to cancel their 18 months contract.

1. Email your problem to aduan@cfm.org.my. Please include with the problem, area use  and your contact number. (the best is mansion that you very unhappy for the service and you will like to cancel the contract)
2. Prepare all the equipment (including modem, adapter, cable and phone set).
3. The Maxshit people will call you to get the detail. If you did not get any contact from Maxshit people after 10days, please please send another complaint email to aduan@cfm.org.my again.
4. After Maxshit people called you, wait for 7 to 10 days. If you don't have any responding from Maxshit or the respond is not upto your satisfaction then send complaint to aduan@cfm.org.my again.
5. Remember: Don't waive your time and argue with Maxshit. Just write your complaint and problem to aduan@cfm.org.my.

This is how i get my contract terminate early without penalty.

Ps. Remember to send your thank you letter to aduan@cfm.org.my for their help.

I really wanted to complain this maxis broadband too.

As i know, if i transfer ownership it will continue from my contract for remaining months.

But today, i called up maxis .. they say it will auto re-new to 18 months!! WTH !!

3 months back, we did call up maxis few times, and even walk-in for transfer ownership and was told that can continue contract !!
How do i settle this ?? Anyone experience same thing ?

my mum is a director in mcmc, recently i subscribed to maxis broadband 3.6mbps. didnt even last for two days. returned it immediately. as my mum is aware of the bad experience and all. she filed a complaint this morning regarding the service and all the bad experience to mcmc and also to a person in mcmc in close contact w maxis. it was a longg complaint and most of the rants here i asked her to include. hope this goes somewhere. im just one of the lucky ones that made it to the 7day return. didnt even get the rm100 back. and had to wait 2 hours at taipan service centre. crazy maxis.