May 5 2008, 03:08 AM
QUOTE(kevin23 @ Apr 2 2008, 07:41 AM)
I will tell you guys my first day experience as a Mgmt Trainee which was yesterday.
I went to the branch at 8.45am.Was introduced to all the people there.Then the bank started operations at 9 am.I was told i had to train at operations level which is downstairs for 4 weeks and move up to credit for two weeks,after which i will be sent to a training centre located in bangi for 2 weeks.(ok no complaints)
So actually this was not a working kinda job,its more like a study course which you have to learn everything.But instead of paying for the course,now the bank pays you to learn.COOL!
So i was given a full set of documents to show what i have learnt and have to tick at the box.So i was placed next to a officer at the front of the bank,just behind the tellers.Since he was so busy he could only teach me a little bit of here and there.But he was friendly.So practically,the whole day i spent observing what they did.But wow,seriously there was too much money lying around.Then after the bank closed at 4pm we ordered some food since the bank tellers which is the front line was very good today.See,we have a policy here that every customer must be served within two minutes if not a buzzer will go off and thats when it will be recorded.At the end of the month the BIG boss checks it and if not satisfactory,we all kena lah.I went home around 6pm which is considered early.
As a conclusion,everyone there was friendly and nice.Dont know how long this will last but at least its good.Managers were good but busy.I also managed to apply the Gold card CC.
Bro, which branch are u in? That's heaven man...I went to the branch at 8.45am.Was introduced to all the people there.Then the bank started operations at 9 am.I was told i had to train at operations level which is downstairs for 4 weeks and move up to credit for two weeks,after which i will be sent to a training centre located in bangi for 2 weeks.(ok no complaints)
So actually this was not a working kinda job,its more like a study course which you have to learn everything.But instead of paying for the course,now the bank pays you to learn.COOL!
So i was given a full set of documents to show what i have learnt and have to tick at the box.So i was placed next to a officer at the front of the bank,just behind the tellers.Since he was so busy he could only teach me a little bit of here and there.But he was friendly.So practically,the whole day i spent observing what they did.But wow,seriously there was too much money lying around.Then after the bank closed at 4pm we ordered some food since the bank tellers which is the front line was very good today.See,we have a policy here that every customer must be served within two minutes if not a buzzer will go off and thats when it will be recorded.At the end of the month the BIG boss checks it and if not satisfactory,we all kena lah.I went home around 6pm which is considered early.
As a conclusion,everyone there was friendly and nice.Dont know how long this will last but at least its good.Managers were good but busy.I also managed to apply the Gold card CC.
Let me share with u my story
My first week at work is pretty much like yours. Read, observe and all. But i was assigned only to the credit dept. After that, i was about to start processing loans. BUT there weren't enough computers (!!!) so i have to share computer with my colleagues, who are some not-so-friendly aunties while waiting for my set of pc to arrive (i waited for months just to have my own pc at work. I'm not joking).
I rarely achieve my daily processing target. Cuz the phone calls and other miscellaneous things come in non-stop. When i settle it all and finally have the time to sit down and process, it's near 6pm already. So my working hours (and my colleagues') is normally till at least 7:30PM.
I go home not because i've finally finished all my outstanding work, but because i'm too exhausted, headache and HAVE to rest. But i can't really rest because the outstanding work haunts me day and night. Customers, lawyers, developers, marketing executives... All these buggers keep calling because their case is top urgent and wants me to give priority to. Sometimes i wake up in the middle of the night because i suddenly remember one case that someone passed to me 3 weeks ago and i have yet to do anything with it.
And my managers? they don't really give a crap about anything other than the figures. They have more pressure from the ppl above them anyway... The high Net Profit didn't come so easy you see.
I've lived a life like this for almost 10 months now. Learning and adopting myself into this challenging culture. Afterall, what's better than getting paid for learning? I paid almost 40K for my local degree learning uesless theories and histories man.
Anyway, good luck for your time in PBB. Let's together wish for the next training session to come faster
By the way, i ain't taking leave tomorrow. Oh crap...
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