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 AIRASIA, Services, Complains, & Q&A

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stimix
post Aug 27 2009, 12:06 PM

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Abit of info for those traveling to LCCT.

Budget taxi rate increased since 1/8/09!! mad.gif sad.gif If previously u are enjoying RM53 to/fro Puchong/PJ, expecting RM64.80 now. To KL, previously ~RM6+ now RM74! sad.gif

Good news fro those from Ipoh, Seremban & Melaka...There are buses to those locations started dunno when.. rclxms.gif
stimix
post Aug 30 2009, 08:27 PM

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Check-in saja-lah...Check-in even u can check-in up to 15KG of any shampoo or mineral water biggrin.gif

BTW, for local flight, u can bring in those thingy..I save few RM by bringing own mineral water into AA flight. esp local flight. For International, as what mentioned by AEIOU, u can save abit by buying from the departure hall

QUOTE(holyghost @ Aug 30 2009, 08:15 PM)
so shampoo n bath gel also cannot bring in?
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stimix
post Sep 7 2009, 08:08 PM

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Check earlier thread..This is the most famous Q&A liao...ticket depending whether you buy promo or non-promo...If promo..It's as good as throwing inside dustbin liao..if the ticket is normal non-promo..yeah u can..There is term & condition posted in AA website...or check earlier posting for the link
stimix
post Sep 23 2009, 08:50 PM

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Nowadays after AA implemenmt the seat numbering, even u are the 1st to check-in, they will not allocate seats according to your liking unless u pre-book! mad.gif

I checked in late ~1hr b4 flight in Jul & all 3 of us getting diff seat numbering..Have to bet others in the plane to exchange. I used AA again in Aug & this time I went early..only 5 in line...& they still split us to 3 diff location!! My request to combine was not entertained at all......So those in Family, no choice hv to pre-book seat ..Otherwise kena penalty from AA! mad.gif
QUOTE(Cas @ Sep 23 2009, 08:30 PM)
I normally get there around 1 hour 15 minutes to 1.5 hours before flight coz I hate going extra early and waiting. The only disadvantage of checking in a bit late is not getting seats next to each other if you're going in a group.
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stimix
post Sep 23 2009, 10:07 PM

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You are lucky..In my case, no matter how i plead, They don't allow..They told me all decided by computer they can't change it unless i pay xtra to combine seats.. mad.gif & That also I need to goto their AA ticketing counter !!
QUOTE(Cas @ Sep 23 2009, 09:25 PM)
Eh how come like that? Did you make bookings online for all 3 together?  Once I checked in and the lady gave us different seats, but then I told her about it and she promptly changed our seats so we ended up seating together. But usually not a problem to get seats next to each other.
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stimix
post Sep 24 2009, 07:39 AM

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That's why I said earlier..I regretted not to pre-book earlier!! doh.gif If I had pre-book earlier, I will not ended in asking favour from nice folks inside the planes to switch seats rather than asking from the unhelpful check-in staff! Furthermore.who knows that by not prebook & coming earlier, we will be splitted anyway...bcos the AA computer system programmed that way to penalise those who dun pre-book their seats! mad.gif

QUOTE(Tony C @ Sep 24 2009, 05:17 AM)
Pardon me, but if you want the peace of mind of being seated together, why don't you prebook your seats?
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This post has been edited by stimix: Sep 24 2009, 07:47 AM
stimix
post Sep 24 2009, 09:00 AM

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No-lah dirt cheap RM5 nia...RM25 is for those hot seats 5 front rows & the 2 mid spacious rows.

Check how AA penalizes those who dun pre-book their seat...The advert do the talking LIAO!! THIS IS ON PURPOSE!! Splitting family is their motto for those whon dun pre-book!



QUOTE(Cas @ Sep 24 2009, 08:47 AM)
For pre-book seats they charge additional RM25 right?
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stimix
post Sep 24 2009, 05:06 PM

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Ehhh They can just do a minor tweaks to the programme to enable combining seats for those in family & not to split them. The advertisement by splitting the couple already an obvious example they wanted ppl to pre-book.

So those going on AA...be warned..pls pre-book your seats earlier..otherwise..kena split...It's really uneasy asking passengers to switch place...
stimix
post Sep 24 2009, 06:03 PM

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Hehe..If u check my past postings..esp on page 1, U will see I'm a true supporter of AA as they do bring budget flights to Malaysian & to Asian overall..but for the past 1yr..abit disappointed wth the following changes:

1) Keep on consolidating flights & changes to the tiome tables...I kena 3 times already starting from Dec'08, My Jul & Aug flights!

2) My favourite 1901 hotdog suddenly change to Air Asia branded hotdogs!!

3) The splitting of family (I think probably I ask them to combine & they purposely split!! If I hv keep mmy mouth shut..probably they will not split us!! - But the check-in counter guy really horrible! - imargine asking me to goto ticketing counter although I'm willing to top up!! - Does not make sense!!)

Other than above, they have done well by the better/expanded LCCT

This post has been edited by stimix: Sep 24 2009, 06:05 PM
stimix
post Sep 29 2009, 09:15 AM

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I normally go for the same zero promotion if possible & normally 6-9 mths in advance! But my upcoming Taiwan trip really a let down!! Booked during MAS promotion...The best ever from MAS..RM780 all-inc fare while AA best offer ~RM770 nett.

Bought and 2-3 days later, AA dropped their Taiwan pricing & on the same date, you can go Taiwan at RM450 nia!!!!!!Me cry liao!!!
stimix
post Sep 29 2009, 09:57 AM

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Haiyah...I tot I said I bought the MAS ticket at RM780 and 2 days later AA dropped their price from RM770 to RM450..me rugi besar!!
QUOTE(eXTaTine @ Sep 29 2009, 09:37 AM)
Why didn't you book MAS then? It was only an RM10 difference....
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stimix
post Sep 29 2009, 03:12 PM

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During July AA promotion for Dec 2009 flights. now no more..price go bck to RM790 range....Normally for cheaper AA tickets, u need to choose date >6mth in advance.

QUOTE(pennee86 @ Sep 29 2009, 02:52 PM)
when is the date to taiwan for AA cost RM450??i dare not book now er..still waiting the price to drop...
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stimix
post Oct 29 2009, 02:08 PM

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changing date only applicable on normal tickets hor, For econo promo & those tickets selling at dirt cheap prices, no changes allowed
stimix
post Oct 29 2009, 11:01 PM

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not sure on this but econ promo should be part of promotional fare no meh?"

QUOTE
5.4
Promotional Fares: Article 5.3 regarding Flight Change rules and Article 5.5 regarding Name Change do not apply to certain selected promotional fares.


http://www.airasia.com/site/my/en/page.jsp...ence=airasiatnc
stimix
post Nov 3 2009, 12:08 PM

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Wah no announcement at all..I think they kenot tahan without the admin 7 handling fee liao & quietly impose this convenience fee..nxt probably toilet usage fee? biggrin.gif
stimix
post Nov 4 2009, 09:18 AM

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Well usage of toilet still free at this moment of time..
stimix
post Nov 4 2009, 12:31 PM

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smuggler in your meal by buying bottled water & sandwitches b4 boarding at the departure hall. Ca liao...when inside the plane dun let AA staff caught u eating outside food.

Or buying the cheapest snacks from the plane but buying water from the departuire hall area.. smile.gif
stimix
post Nov 4 2009, 02:01 PM

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Certain menu during certian time do have drinks combo but not online booking..U can buy once inside the plane...for eg Nasi lemak + green tea for RM10...(for eg).....sunore the green tea u can refill many times... smile.gif Worth every $$ u spent.
stimix
post Nov 4 2009, 04:36 PM

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if like dat just buy inside the plane-lah what so difficult.. hmm.gif ..It will not kill you..still cheaper than u buy Non-budget flight what...

QUOTE(hihihehe @ Nov 4 2009, 03:39 PM)
but i depart from melbourne.so if i buy water + snacks, will be around same price with the meal tht i booked...lol
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stimix
post Nov 4 2009, 09:41 PM

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water for sure hv to pay..AA 1 mineral water=RM4..AAX more pricey dunno how much

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