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 AIRASIA, Services, Complains, & Q&A

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stimix
post Nov 6 2009, 08:56 AM

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@calvin..u buy econo promo liao kah? smile.gif

QUOTE(calvin_swk @ Nov 6 2009, 01:11 AM)
This is what I've received.. Sighhh..
*
stimix
post Nov 8 2009, 08:38 AM

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Emergency case no charges kua...even the case of the lady delivered baby on the plan...got free flights for life sumore drool.gif
stimix
post Nov 9 2009, 06:46 PM

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http://www.airasia.com/site/en/page.jsp;js...79d63d9&nav=0-0

Every xtra Kg= RM15/domestic & RM20 internbational

QUOTE(onejme @ Nov 9 2009, 06:00 PM)
usually how much per kilo we will be charged if we exceed our limit,
eg:i book 15kg for baggage but my baggage were 18kg,how much usually they charge?
*
stimix
post Nov 11 2009, 06:52 AM

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Celaka RM35 to bali still complaining... doh.gif

Wth that price, I will pamper myself wth all the nice food inside the plane..U din book the foodkah...The nasi lemak is good u know?


QUOTE(Coconut @ Nov 11 2009, 01:40 AM)
Finally! My first cheap air ticket to bali, rm25 + rm10 convenience fee ( which is crap @#$#$^$%& another way for airasia to charge us money)
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This post has been edited by stimix: Nov 11 2009, 06:53 AM
stimix
post Nov 13 2009, 09:39 AM

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Just follow this way..can liao:

QUOTE(Ami Tsun @ Nov 13 2009, 01:53 AM)
Go to "Manage Booking" (under "Manage My Booking'), and find your itinerary. 
*
stimix
post Nov 13 2009, 02:57 PM

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Currently AA frequency of consolidating & changing flight tim ing are high...They can change the timing earlier or later by hours...So even 4 hrs also not safe...

Better stay overnite or take bus from JB which is safer although time taken diff story...
stimix
post Nov 15 2009, 12:22 PM

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everybody can but u cannot? hmssss.. ur line must be very bad...BTW, if this happened few days ago I belip u..but now normal already but too bad, most of the RM0 tickets have been grabbed except bad destination (Jakarta- Malingsis punya pasal) & bad timing...
stimix
post Nov 15 2009, 04:42 PM

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Yeah as others mentioned, the other thing is airport authority tax for AA. it's only RM6 nia on local airport..that wan u hv to pay no choice...otherwise choose back from Cambodia, brunei or Indon bcos those locations, AA dun charge integrated Tax,,,it's direct charge by those countries airport...BTW, Cambodia charged US$25 tax upon departure hor & Indon Rp 150,000...hehe u dun pay now but suffer later...

QUOTE(super_evil_alien @ Nov 15 2009, 12:29 PM)
sad.gif Sad oo...
How much the difference between the free ticket & normal ticket?
I mean even for free ticket you still have to pay for other things all right?
*
stimix
post Nov 16 2009, 03:54 PM

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CS Chong..why so frust when all of us getting so cheap? No matter how u add up those xtra cost..It's still cheap!...I even willing to add up the nice nasi lemak & also the seat numbers bcos, they do penalise those dun book their seat upfront....They seperate families!!...
stimix
post Nov 16 2009, 06:04 PM

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Just pay for the convenience fee sajalah..what is debit card also i dun know as i dun own anyh only credit card..but 1 thing for sure, AA tickets getting cheaper!! Last year I book AA FOC fare too but that time having admin charge...So still paying RM60/ticket per pax..retrun for the cheapest ticket, now after they realise the admin fee affecting them, they start charging convenience fee to cover CC chartges & etc..but yet still cheaper thnan their previous admin/handling fee.. and now ppl can get RM22/ticket/way or ~RM30++ if those include the seat...still cheap wat...compare wth last year rate..why still ranting?

I think if u check wth frequent buyers of Air asia tickets including me, they will confirmed how much cheaper AA getting comparing to years ago....I started using AA during their inceptioin ~2001...I was so happy getting Langkawi ticket at ~RM150 cheapest that time..now at current price...u can fly to langkawi net at RM22 return..that's super cheap liao...try asking regulars AA here except those 1st timers & those memang MAS supporter.. biggrin.gif

However ny saying this, does not mean AA dun have it's shortfall...i.e frequent flight changes, delays, lousy telephone call ctr & etc..but for sure their promotional rate..kenot be challenged liao... biggrin.gif

This post has been edited by stimix: Nov 16 2009, 06:15 PM
stimix
post Nov 17 2009, 08:56 AM

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I dun buy AA travel insurance wan..so do 3rd party punya blush.gif

This post has been edited by stimix: Nov 17 2009, 08:58 AM
stimix
post Nov 17 2009, 11:02 AM

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haizz lagi-lagi can't grabbed it..although wth the conveninet fee charged (probably they realised CC co also charrging them 3% liao)...you still get it cheaper than any airline...why still ranting....RM22 inc of convenience to Langkawi not cheap meh? ..Like thnat u can fly wth others liao...
stimix
post Nov 17 2009, 01:52 PM

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Well OK.. now you cum back to the real issue of AA liao..haha...Apalah discussing on the petty fare which everyone san see it's dropping by years...

Those AA problems such as call ctr, flight delays, staff attitude (Well I kena once mths back) & more are part of AA continous effort to boost their image...Hope they change-lah but so far only few noticeable changes done....& yes they did it b4 such as fixed seating (But those not paying kena teruk-teruk!!..horrible), 15kg consilidated weigh compare to 15kg per pax last time, & few more.
stimix
post Nov 17 2009, 03:33 PM

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emirates dun fly to Harbin wor...only cina airline
stimix
post Nov 18 2009, 12:15 PM

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Well, On the staff attitude, I dun have any on their stewardess..luv their dressings...hehe.

But on their ground services, I did hv problem wth them during my recent trip too Tawau...I purposely come early & was 3-5 in the que to check-in & getting my family together...Upon reaching my turn, I told the staff to put my family in a row...and guess what intead of doing so, They seperate 3 of us in diff rows!! I got irritated and ask them to combine & they said computer generated ticket kenot change..Pls goto AA office to buy seat number!! Even I wanted to pay for the seats, they reluctant to change for me & ask me to goto the office which I dun even know where...& at 5:45am...mana ada bukak!! haizzz...

Well..This is what we said paid peanut getting monkey....but well, poor ppl must travel budget...Can't even affors bus ticket to Langkawi..no worry we buy AA..much cheaper than bus ticket..yeahhh
stimix
post Nov 19 2009, 10:08 PM

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U dun pay for the seat for sure AA will penalise you..no matter how early u check in..be prepared to be separated
stimix
post Nov 19 2009, 11:00 PM

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AA so kejam wan...haizzz...I better keep my mouth shut nxt time if I dunwan to prebook seat..the more I ask to be combined, the more they seperate my family!! haizzz
stimix
post Nov 19 2009, 11:55 PM

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no wor...I follow ur steps liao...only book last minit when closer to the date..
stimix
post Nov 20 2009, 10:37 AM

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Well, If u dun prebook seat, the best is to keep quiet & dun ask to be seated together...My rude experienced..I came pretty early just to get chances to be seated together & open my mouth asking for it...and what I got? all 3 of us got seperated!!

A month earlier, I came pretty late just 45min b4 flight, I dun ask for the seats but atlest 2 of us got to be seated together...

So pay abit to get seating...Now worry me...bcos I dun pre-book again..
stimix
post Nov 20 2009, 08:14 PM

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haizz why I so bad luck wan....

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