but many big and potential company using airpak, like avaxx, carrefour, kfc, csa, pioneer etc...are using them, their hub warehouse just opposite my office at 243 haha

Hi guys, just to share my experience, i'm based in sabah, been working here for 2 years now and i had one really bad experience with pos laju, nearly cost me my job and work permit here, i was expecting an important parcel containing my important documents for all my applications here so my mother had to send them to me using pos laju from penang, however she did it in the morning and the clerk told her 'besok boleh sampai.' My foot! she sent it on a monday, i received on thursday somemore supposedly hand delivered but i found my bloody documents shoved into my ofice mail box which could have been easily dug open! I lodge a complaint but until now no reply or reason given. So after that incident i've always been using skynet and so far so good no lost or late items.

This post has been edited by chrisoh: Jul 7 2009, 05:12 PM

DHL and Fedex rock! Pos Laju also.

I never had any problem with Pos Laju

my 1st choice would be Pos Malaysia / Poslaju..

-low postage and location

from experience, locally poslaju would be the best / cheapest option.
having so many offices makes it easily available thruout malaysia.
so far no problems.

dhl / ups / fedex are international couriers that work better shipping overseas. they charge more obviously but is secure + safe + faster.

poslaju does offer overseas postage, but it's quite expensive almost 200 i believe when i tried to send a jersey back to the UK.
better use UPS like that

Actually.. Poslaju would be the worst. I see alot of ppl rating poslaju as the best but in fact their service so terrible bad. We used to send out alot of our items by poslaju since its the cheapest courier service which is below 1kg parcel. We had several times item lost, Late sent over a week instead of JAMIN SAMPAI ESOK. When item lost they will tell you that item already send out or even will check check check for u. Then no response.

Their tracking code is for nothing. Their tracking website are poor and even sometimes item received website still no status.

When the deliver the parcel, They will just hon and if nobody else response in 2-3mins they will leave you a piece of undelivered memo for you to collect at the POSLAJU Branch. Note that is not collect from nearest Pos Office. You hv second chance to ask them resend it within 7days. However to contact their nearest branch/customer service is a big problem. Always no ppl pick. Donno is they so busy or lazy pick.

We use Skynet/DHL/UPS the most, As their service so good. Fast and Safe. They even will call to receiver handphone when they reach your destination if no one come out to pick it up.

For domestic i rate Skynet/GDEX , International would be DHL / UPS / FEDEX

This post has been edited by calvingkf: May 7 2010, 10:17 AM

CITYLINK SUCKSSSS BIG TIME!!!! DON'T EVER USE THEIR COURIER SERVICE. IT'S NOT A COURIER COMPANY, IT'S A SNAIL MAIL COMPANY. THEY SHOULD CALL THEMSELVES SH*TYLINK INSTEAD.

SO DAMN FREAKING ANGRY WITH THEM!! MY PARCEL WAS POSTED ON THURSDAY AFTERNOON FROM SG. PETANI & IT HAS BEEN SITTING IN THEIR MAIN OFFICE IN SHAH ALAM SINCE FRIDAY. I CALLED UP WANTING TO TALK TO THE MANAGER, BUT HE'S TOO SCARED TO SPEAK TO ME. NO GUTS AT ALL!! HOW CAN HE BE GIVEN THE RESPONSIBILITY OF RUNNING A COMPANY IF HE DOESN'T EVEN HAVE THE CURTESY OR THE GUT TO TALK TO HIS CUSTOMERS????

UPS

guys,can i know if there is any problems you guys faced using fedex?i plan to use fedex,but i want to know if there is any complaints like they leave message to u ask u go to their office claim ur parcel,etc

i wan deliver parcel from petaling jaya to kk sabah, 100kg. which should i use?

up 2 u actualy... ur choice...

cheapest is poslaju

safest is fedex (most expensive btw... )

I've been using Poslaju and Skynet for the past 5years for 30-50 parcels every months.

Poslaju
* Delivery every place in Malaysia, best for kampung/P O Box address
* Cheap rate, fast delivery
x Always run out of flyers/plastic
x Very strict on the packing - wrap, tie, no loose item inside
x Single parcel for single address
x Have to que in counter (this is my main concern, waste a lot of time)
x Always crowded with no parking space
x Expensive for heavier parcel >3kg
x VERY Slow process time except Poslaju counter
x Online tracking fail 80% of the time

Skynet
* Good counter service - no que, help to pack, just sit down and wait
* Flyers available most of the time
* Packing in any form as you like, as long you feel safe
* Multiple parcel single address
* Cheaper if >3kg comparing Poslaju
* Even cheaper if you get offer rate from the branch manager (my rate: 1st KG RM4.50, add KG RM1)
* Good online tracking status

I used Poslaju for the first 2-3years just because of its rate.
Later on I found a Skynet branch offering superb rate for internet trader, no more Poslaju for me.

However both have good record over the 5years, no missing parcel, only happen once the Poslaju counter aunty act very slow and blur and accidenly exchange the address of my 2 parcels, which I've write clearly the correct address on the box itself, end up 2customers received wrong parcel and I have to ask them to post to each other.

Does UPS deliver on Saturday?

I call the UPS customer service inform weekend and holiday is no delivery even u want to pay.

agreed. no need to pack in brown package like poslaju. use garbage plastic black bag oso can.
rate is cheaper for 3-5kg

skynet < gdex < poslaju.

can send after work. no need to go out during office hour/lunch. tomorrow still arrive.

using air pak and poslaju for now.

those not so important and small parcel, all go to poslaju. heavier and bulkier, air pak.

so far so good.

ill go with poslaju. Boy they took just a day to send an ipod touch from jb to kl .

AIRPAK SUCKS BIG TIME!!!

Seriously, I bought something online and seller use airpak to send to me on last Thursday. Today is Thursday and I still haven't got it. 1week dy! Even snail mail also reach dy lor!

Calling them is useless too because they say they'll call back but they never will.

Until yesterday evening, they finally called me and say will deliver to me today before 3pm. It's 4pm now. No sign of them yet. Grr!!!

The worst excuse they gave me yesterday is that they tried calling me many times but can't get through and couldn't find my place! Can't get thru my foot lah! Everyone can call in but them and other courier services can find my house but they can't.

Am still very mad!

FedEx delivers on Saturday on special request basis - prior notification required (no additional charge)
However, no delivery on Sunday & Public Holidays.

it's look like most of the courier service are not good enough though. they got pros and cons btw~