like speedrider said...ss computer near megamall is good..competitive rpice with good service...
waaa...i dunno that pc depot hv bad reputation..base on the price list..the price are quite good.maybe i tarak pernh unlucky with them b4..haha
.but ss comp is better...
as for penang area..swisspac even though the price quite high but still on par with gz...n friendlier than gz bkt jambul...but, if u buying acc (speakers, headphone n etc) from swisspac...sometimes kene pandai ckp to bargain ...huhu..

PC depot famous incident is:

1. Huge and cheap pricelist, but NO STOCK. Always NO STOCK.
2. Un-friendly
3. Bad after sales services - including RMA. For lifetime warranty such as RAM, 1 year company warranty, after that RMA urself. What the heck...... Im using my RAM for 3 years now, but the place I've bought it at the 1st place still remember me because I've RMA-ed twice.
4. Bad technical knowledge sales representative. Try go there and ask them a lot about GFX pipeline and frequency.

For desperate need or cheap items, can go here lah. but for a pricey and long term items, avoid this monster.

hi
i am 100% agree that what u said.
do u know mandarin? if yes, pls refer to below,
this is the letter i send for PC Depot management
to complain, but finally no 1 care abt this.

-------------------------------------------------------------------------
您好

我写这封信是要投诉你们I-Avenue分行现在的SUPERVISOR-Ah Tan
对待顾客的态度很高傲及无礼，广东话叫“串”。我和朋友们之前
跟你们买过几次的东西，包括手提电脑及PRINTER等，每一次都得
看那个SUPERVISOR的脸色。
每次都弄到好像我们是乞丐般，想要快点把我们打发走似的。不管
是贵的东西，或者便宜的东西，从来不会得到很好的招待。一点都
不像之前旧的员工。之前的员工，个个的态度都很亲切，就算是买很
便宜的东西，都会很耐心的讲解产品的所有的问题。就是因为这个原
因，所以我们才会一直宣传你们的公司很好，很棒，服务态度很亲切。
可是到了现在遇到你们这个分行现在的SUPERVISOR-Ah Tan，情况是完全
改变了。之前遇到的问题，本来不想再计较，可是这次又再遇到，真的不
能再忍受了。
我因为想要把我的DV TAPE 转换去DVD，所以才会再次联络他们，有个
叫GAVIN的员工在电话里告诉我，只需要以FIRE WIRE CABLE连接跟电
脑，就可以弄到我要的东西。因为我对这些东西完全不熟，所以问他可
以在我买了之后，教我怎么用吗？当时他是以很礼貌的态度回复可以的。
所以今天下午，在我还没去到那里之前，再次以电话联络GAVIN，确定
他是可以帮到我，可以在我买了之后教我用的方法，然后才去到他们的
店。可是当我去到店里之后，又再次让我看到这个SUPERVISOR的态度。
当时我看到这个SUPERVISOR在我的面前，以不耐烦的语气，责怪GAVIN
不应该为这个赚那么少 钱的东西，帮顾客做这么多东西。他的意思是叫
GAVIN跟客户说“想要买就买，我们没有空教你们”我真的很火大，我还
以为他是PC DEPOT的大老板，竟然敢说这句话。原来他只是店里最高职
位的负责人，竟然可以在顾客面前讲这样的话，据我所知，他已经不是
第一次有这样的态度。过后他走到我的面前，以同样的话告诉我“小姐，
我们只是负责卖给你这个CABLE，没有可能我们只是赚你那么少钱的东
西，也帮你做这么多东西，你想看也知道，这是不可能的”。我真的很生
气，所以在当时即刻叫他把我的东西全部还给我，我连这个钱也不想让他
赚。真的非常生气，而且对你们的店感到非常失望，本来是帮你们打好的
宣传，看来这次不得不收回，而且还要加重“宣传”。其实之前我们在那
里买东西时，也有遇过一个印裔的顾客，他也面对像我们一样的问题。当
时我只听到那个印裔人对着那个SUPERVISOR说“You selling, but you don’t
wan’t to explain how to use, Then customer how to know? And who is going to
ask?” 很明显的，这个SUPERVISOR的态度，就是“我们只负责卖，你们
会不会用，关我们什么事啊！”
做店面生意最重要的就是服务态度，可是我看这间店有这样的
SUPERVISOR，迟早这间店都会倒闭。我一定会努力的帮你们宣传有这样的
SUPERVISOR。现在的顾客不会在傻傻的在面对不好的服务态度之后，还会
没有反应。况且现在的科技那么发达，人们要传达信息只要通过
INTERNET，就可以让到全世界都知道。我相信身为老板，或者持股人的
你，是不会希望看到自己的公司会因为一个这样的员工而造成“被宣传”
的话题。希望你们真的可以采取行动，而不是看了顾客的反映之后，还要
继续维护这个高傲的员工。谢谢！

----------------------------------------------------------------------------------

But I don't know mandarin, how ah?
I use translator also comes out not right.

I stop buying from them long time liao.
Once a while I just visit if I happen to be nearby.
I visit to check their customer service or lack of it.
Last visit almost tempted to buy from them but got scolding instead

So I hope you can get someone to translate your story.

I suggest Pristine Wireless.
One of the cheapest price u can get in Penang.

Hmmm...forget where this shop is!
Don't mind tell where is it?

anyone went to the pc fair?

A big pasar malam.
Bought Kingston 8 GB pendrive for RM45.
Notice many people selling anti-virus. Don't know why?

This time PC doesn't attract me...should say i'm getting bored with the jam n hassle of goin to PC fair...it's not worth it at all

It is new trend of PC fair, I suppose.

Notebook cooling pad is also become more recently.

Now PC fair most sell pendrive, printer, mouse, accessories and notebook, those selling desktop and desktop related hardwares almost can't (edited) find it anymore.

This post has been edited by cherroy: Dec 8 2008, 03:23 PM

agreed..go to pc fair on saturday.. no interesting item there this time..even no more high end gaming acc can be found except logitech brand... no shop in penang got selling razer brand ka?

all selling common item only but i still love the environment..hehe..it is where sometime i buy thing that i realize that i buy it..dont even plan to buy it but looking at the price so cheap (4 certain item only) makes me want to buy it..

this time i realized that HDD price is cheaper comapred to non PC-Fair price outside.. even 1TB seagate we can get around 380+/- only..

bad luck on my way home..T.T my cars broke down need to call truck to pick it up..go pc fair buy nothing buy pay for car repair RM400++

Yes, hmmm...come to think of it, all selling common item.
And mostly cheap low quality made in China products.
Last time PC Fair where got people selling camera?
Now so many stall also selling camera, the same camera.
The same common items...so boring.
If camera, I might as well go to Camera Fair instead of PC fair.

I dare not buy HDD casing from Fair, HDD ok.
Bought casing last time, 3 months KO!
Nobody wants to RMA for me.
Now if I buy things from Fair I make sure they are reputable shop in Pg.

HDD cheap? I found some more expensive.
The ones selling cheap, sold out most of their stock by Sat night.
Left only 160GB, which the sales lady says tak laku anymore.
Everyone looking for bigger capacity nowadays.

Penang Fair is so boring when compare to Kuala Lumpur.
They should have more brands setting up the stall in the main hall show casing their latest innovative products, and the pasar malam stalls at the outer ring.
Just after November, you would have thought that you will get to see the new Intel processor and its mobo or some new stuff, but then, NOTHING!

Not to mention some booth are from banks, promoting credit card.
What it has to do with PC?

summore the promoter there...all want to make sales only...doesn't even know the stuff that they're selling...

This, you are quite right.
You ask them about ISO, pixel and noise. One promoter say sorry PC Fair very noisy
That's why camera should be restricted for PC Fair, to brands only, not every Ah Too or Ah Hwa Company .

This time got one exception - I saw artist promoting the Wacom tablets.
But the price so much more expensive than the garage sales section, good thing or else I and buy it!

I also notice all promoters start their sales pitch in Mandarin!
This is Penang PC fair la NOT Hong Kong or Shanghai.
Why no Hockkien, Malay or English?

Don't ever go to PC Depot[COLOR=red] !! This is my first time & it is going to be my LAST time to PC depot.. Here is my experience.

1.) Bough a wireless USB adapter.. Found out that the reception is not so good to suite my environment
2.) Bring back to change others brand (more expensive brand) in the next ealier morning..

U know what is their company policy for changing goods?

1. Not only u need to pay the different (more expensive brand), but they will charge a 10% of your 1 st goods purchased...
Means.. if u bough RM 90 goods..Then, u decide to change to RM 120 goods.. U have to pay the different of RM 30 + RM 9= RM 39 !

I never see such a computer shop with this kind of policy...!! Why shall i need to buy at their shop next time..There are many others are selling..

This post has been edited by sugen: Dec 11 2008, 02:59 PM

I'm NOT scolding you but would like to know....
I wonder makes you go and buy things from them?
There are already so many notices and warnings here in LYN.
Some more you not new member (joined July 2007)
I also wonder if your warning will stop other people from buying from them?

I can get all dealer price, u think i setup online store can make money hehe?

This is the first time i visit the computer forum in LYN... I was in Apple iphone subforum & in year 2007 in handphone subforum... That is y did not see all BAD sharing here about PC DEPOT[SIZE=7]

PC DEPOT SUCKS
A friend of mine bought a USB at PC DEPOT BJ, the warranty given is 5years but only 6months the USB start giving problem...wen my fren visited the shop to exchange ..wah...so many excuses..hv to send to service center lah, duno can get or not..manufacturing problem lah... very bad service, they are cheating ppl... pls stop going pc depot!