Hi all,

As some of you have heard, I've finally been hit by 3ROD. My console successfully boots periodically and I can still navigate the dashboard and watch dvd's, but any time I utilize the gpu, i.e playing a game, the screen freezes, and when i reboot, there's the 3 flashing red lights. I've heard about some of you going to Singapore directly and exchanging your 360's at the microsoft center there, so I was wondering if anyone could clue me in on the procedures as to what i need to do, who i need to call, where to go, etc... Any help would be appreciated, thanks.

If im not mistaken you got to register your console on Xbox.com first, then you will get a reference number...

but the biggest problem is to finding a personal contact in Singapore...unless you are planning to go on a 5 hour trip...

Thanks, so when i register at xbox.com, do i need to fill in a phony SG adress? And yeah, i'll be heading there for a couple of days later this month.

yeah you need a legit Singapore address...i think some guys found a way around that but im not sure how...

erm...

harklis i have a friend working in SG. let me know if you have registered..i will contact my friend and help you out...

but the exchange part...you have to DIY.....call me lar if u wanna know how to exchange your box...

theres a personal contact right there..it probably saved you from all other major problems.

actually not really need to register ur box..

just ask ur fren in sg with valid add and phone..
told him wat's the problem with ur console...

they will give u a record report number and date to exchange...

just claim back my 360 2 months ago....

+ u got 1 month free live

i could have swore you needed to register your console...

eh...as long as harklis has an actual living breathing contact in Singapore, i font think it will be a problem..

and yeah free Live FTW...

really lar tarak.....

actually I passed to my fren sister to claim for me..
I just told her 3 red light.. tht's all...
even she didn't call me asking register or something like tht...

Its a simple procedure anyway to register your console so no biggie.

Thanks for the quick replies guys, i've a better idea of how to go about it now. Hope to get back online soon, just keep those guns a'blazin till then. Thanks again

Harklis,

Yo harklis, why dont you go down to singapore next week since the GH Halo team going there for their GXL competition. You can hang out with them or something, unkool ask me to ask you this though

harklis the service centre in funan mall opens from 11 to 7pm on saturday and 11-5pm on sunday if imm not mistaken the last time i went there
fyi if ur heading there on a weekends

---

Added on December 6, 2007, 10:59 pmunkool iz gay

This post has been edited by aegis`-: Dec 6 2007, 10:59 PM

Finally Harklis still can't avoid the legendary 3ROD.
Better call support center quickly after you have registered and have valid Singapore address.
Till then, see you soon

I've been reading this thread..but still clueless as to how to claim warranty...

I've relative in singapore..that should take care of the singapore address thingy.

now can anyone explain again step by step, how to go about claiming warranty from Sg repair centre ?

I've to register? I've to bring the console to Funan Mall..and then what happen ?

and IIRC it's on the top floor, 6th

oh ya funan mall is located around 200-300 meter walk from city hall mrt station exit

i thought Gamer's Hideout can courier your 360 to Singapore to claim warranty? THat's what i hear anyway... Can anyone who has done this explain what actually GH does? Thanks

GOod Luck Harklis, all the best to you...hope to c ya soon in COD4 again...

This post has been edited by jackal_x2005: Dec 7 2007, 08:38 PM

Yes they can , under 2 condition

1. You bought the box from them and have receipt
2. You pay rm250 for them as shipping fees , they gao tim for u .
3. You wait ... ( ok make it 3 condition )

BTW , Jaysquare ? I've encountered Jaylike7 , Jaydon , and now Jaysquare . Pretty much jay[insert suffix] I've encountered , just joking btw , Jay .

@Harklis , hopes your box got fixed soon .

This post has been edited by Breaktru: Dec 8 2007, 04:36 PM

Hehe, My name starts with J, my dad's name also starts with J. So, J squared, Kinda lame i know, like Fred Flinstone or something but it works.

BTW, I also called up Gamer's Solution and that Bernard chap told me also pretty much the same as GH, buy from them, have to have receipt, and he said have to wait around 6 months if the do it for you, 1 week if you do it yourself.

Hope that helps

Well at least thru GH it won' take 6 months that long . Probably 2~3 months only .

this is the only reason why i put my intention to own a 360 .....

since the 3rod issue is 'too expensive' to me..

if i got 3ROD , i would rather send it to our Pro at LYN like rezalid, virgil or gurdian..cannot wait for 2-3 mths lor...

Eh mine took only about 1 week. Just in time for Consoul 2007.

Good morning guys!

just wanted to enquire, i've been searching online about the warranty,
and i just have to ask, how do Microsoft Singapore know how long you have purchased your xbox 360 for? the microsoft website said from the receipt of sale. But from what i read in this thread, it seems we are trying to imply to the singapore microsoft staff that we are actually from singapore (i.e. the singapore phone and address).

In this case if we show the receipt (that shows Kuala Lumpur) is it still viable for the 3 year (3 red lights problem) warranty?

I'm have myself to blame for not fully researching about xbox 360 b4 i purchased it, believe it or not i had no idea about the 3rod when i bought it in 4th quarter 2006. bought it from Mega Mall IT center and when i asked about any form of warranty or guarantee when i purchased it the guy replied no such thing in malaysia. If i had know i was buying a ticking bomb i would have most certainly considered again. A few months later i only read about gamers hideout in the newspapers. was too late

Thanks in advance for any replies.

what about gamer's hideout ? they can 1 to 1 change or what ? got additional cost ?

This post has been edited by kurtkob78: Dec 18 2007, 07:14 AM

last time when i claim warranty, they never ask for a receipt, i hope now still the same ........

They wont ask for it because Date of Purchase is based on Serial number. You will prob need it when you appeal for the warranty (prob towards the end of the 3 years warranty).

I gave my xbox Without hdd or receipt to my sg fren who do not know any thing about xbox and he managed to get it done for me

Hi Guys

I will have a Japanese Xbox 360 Core, all original but lacks receipt. If I experienced 3rod can I exhange it at Microsoft Singapore? Tried calling their toll free number but can't get through..

Pls advice ,thx