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 Unauthorized CC Transactions

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TSchupapi_munyayo
post Nov 16 2025, 10:48 AM, updated 7d ago

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Been using CC for over a decade never kena
First time using Trip.com to book smtg
Few days later CC kena already

I already blocked my CC
how do I file the refund claim from Tigerbank

update:
I have temp blocked the card, changed PW, redude all transaction limit to 0 or lowest
also called the Maybank’s Fraud Hotline (24 hours a day): +603 5891 4744 to permanently block the card
they will send the new card to home address
but i still need to go to nearest branch to fill the dispute form to get the refund..

This post has been edited by chupapi_munyayo: Nov 16 2025, 11:55 AM
GalaxyV
post Nov 16 2025, 10:54 AM

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QUOTE(chupapi_munyayo @ Nov 16 2025, 10:48 AM)
user posted image
user posted image

Been using CC for over a decade never kena
First time using Trip.com to book smtg
Few days later CC kena already

I already blocked my CC
how do I file the refund claim from Tigerbank
*
your cc info must be leaked after you used trip.com
netflix2019
post Nov 16 2025, 11:06 AM

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I baru kena from UOB. This card i never use before. Kept it locked since day 1. Opened the account for FD only.

Confirm leaked from inside the bank.
TSchupapi_munyayo
post Nov 16 2025, 11:12 AM

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QUOTE(GalaxyV @ Nov 16 2025, 10:54 AM)
your cc info must be leaked after you used trip.com
*
celaka betul doh.gif
now need to take leave n go to bank branch tmr get it replaced
Avangelice
post Nov 16 2025, 11:13 AM

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QUOTE(chupapi_munyayo @ Nov 16 2025, 10:48 AM)
user posted image
user posted image

Been using CC for over a decade never kena
First time using Trip.com to book smtg
Few days later CC kena already

I already blocked my CC
how do I file the refund claim from Tigerbank
*
Alamak.... You book through their website or app?
anakkk
post Nov 16 2025, 11:13 AM

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i also kena maybank amex on chatgpt

I kena a day after transaction on lapsapda

This post has been edited by anakkk: Nov 16 2025, 11:13 AM
TSchupapi_munyayo
post Nov 16 2025, 11:14 AM

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QUOTE(netflix2019 @ Nov 16 2025, 11:06 AM)
I baru kena from UOB. This card i never use before. Kept it locked since day 1. Opened the account for FD only.

Confirm leaked from inside the bank.
*
so how did u mange it? get new card?
did u get the refund?
TSchupapi_munyayo
post Nov 16 2025, 11:15 AM

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QUOTE(Avangelice @ Nov 16 2025, 11:13 AM)
Alamak.... You book through their website or app?
*
website.. at first used my company laptop got vpn one
then at the end i use my own pc. then kena

TSchupapi_munyayo
post Nov 16 2025, 11:16 AM

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QUOTE(anakkk @ Nov 16 2025, 11:13 AM)
i also kena maybank amex on chatgpt

I kena a day after transaction on lapsapda
*
how to file refund?
have u blocked the card and changed PW?
I just did and decreased all my trsf limit

never put all money into one bank
Avangelice
post Nov 16 2025, 11:17 AM

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QUOTE(anakkk @ Nov 16 2025, 11:13 AM)
i also kena maybank amex on chatgpt

I kena a day after transaction on lapsapda
*
Bro.. You use lazada app or website?

QUOTE(chupapi_munyayo @ Nov 16 2025, 11:15 AM)
website.. at first used my company laptop got vpn one
then at the end i use my own pc. then kena
*
I think apps are safer than their website counterparts?
adbacc
post Nov 16 2025, 11:20 AM

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Call the bank asap
QUOTE
Should you detect any irregular or unauthorised transactions on your cards, kindly notify us immediately by contacting our Maybank Fraud Hotline at +60358914744

anakkk
post Nov 16 2025, 11:21 AM

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QUOTE(chupapi_munyayo @ Nov 16 2025, 11:16 AM)
how to file refund?
have u blocked the card and changed PW?
I just did and decreased all my trsf limit

never put all money into one bank
*
I called maybank, they blocked my card, then fill up the dispute form, after few weeks got the money back and also new card.

QUOTE(Avangelice @ Nov 16 2025, 11:17 AM)
Bro.. You use lazada app or website?
I think apps are safer than their website counterparts?
*
I usually like to use website for most online purchase, cos phone app too small on phone.

I was surprise when my payment no maybank authentication on lapsapda, then few days later I check my card transaction, I saw the unauthorised transaction, so far shopee still fine.

This post has been edited by anakkk: Nov 16 2025, 11:22 AM
Rusty Nail
post Nov 16 2025, 11:23 AM

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Normally it'll automatically be refunded when you called the hotline about the fraud transactions.
lj0000
post Nov 16 2025, 11:25 AM

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Only use disposable debit cards for any online transaction
eddievh
post Nov 16 2025, 11:27 AM

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QUOTE(chupapi_munyayo @ Nov 16 2025, 11:12 AM)
celaka betul  doh.gif
now need to take leave n go to bank branch tmr get it replaced
*
Just call they will sent to u ma.
Ramjade
post Nov 16 2025, 11:27 AM

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QUOTE(chupapi_munyayo @ Nov 16 2025, 10:48 AM)
user posted image
user posted image

Been using CC for over a decade never kena
First time using Trip.com to book smtg
Few days later CC kena already

I already blocked my CC
how do I file the refund claim from Tigerbank
*
Just call and lodge complained. They will block and give you new card.
Avangelice
post Nov 16 2025, 11:30 AM

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QUOTE(lj0000 @ Nov 16 2025, 11:25 AM)
Only use disposable debit cards for any online transaction
*
Cannot lah bro. My cc gets x12 points
Avangelice
post Nov 16 2025, 11:32 AM

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Joined: Jun 2008


I bought a jelly cat doll for my boy before through a jelly cat website and months after still haven't gotten it. Contacted Hong leong bank and filled the dispute form and they actually charged back eventhough it's been months.

Don't worry guys. Even after months they will still refund
GHBZDK
post Nov 16 2025, 11:52 AM

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QUOTE(chupapi_munyayo @ Nov 16 2025, 11:15 AM)
website.. at first used my company laptop got vpn one
then at the end i use my own pc. then kena
*
Your laptop have keylogger virus chance…
Got run third party antivirus or not
buffa
post Nov 16 2025, 02:33 PM

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From: home
QUOTE(GHBZDK @ Nov 16 2025, 11:52 AM)
Your laptop have keylogger virus chance…
Got run third party antivirus or not
*
Seriously still need 3rd party antivirus? I thought now window 10/11 using window own antivirus ok already.
What software you all recommend.

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