when you getting your iphone 17 ? mine already delayed and duno when can get

date of preorder:
model:
collect / self pickup:
location:
addon:
eta:




Attached thumbnail(s)

date of preorder: 12 sep 9:06pm
model: 17p silver 256gb
collect / self pickup: self pickup K.Tganu (already requested to change to klia)
location:
addon: cancel prev mega128 ip15p plan that was supposed to end on this Thu 25 sep. paid cancel contract penalty of rm209. Already call CD & created ticket last night to get refunded since high likely will received the phone after 25th.
Received wasap today morning from CD asking whether i wanna cancel the PO or not. Was thinking to cancel but seems that stock of my preferred model will most likely unavailable at most of the CD outlets, so i didnt opt to cancel..
eta: earliest 2nd batch this Fri, but not confirm. My plan is still remain mega 128

CD just wasap in regards to PO cancelation

Ticket ID : 20250920-xxx

Hi Axxxx,

Thank you for your patience. We would like to inform you that the process will be completed within 3–4 working days.

However, please note that we cannot guarantee success if the order has already been fully submitted, as completed orders cannot be cancelled.

May we proceed under these conditions?.

If you have any further questions, feel free to reply to this chat. ✨

Best regards,
CelcomDigi Support Team

This post has been edited by decavalera: Sep 21 2025, 07:41 PM

when we can get our phone

If you call 1111 now, they started to incorporate the issue for the iphone 17 pre order as the 1st selection after language selection..

Haha.. lots of complaint this yr for CD..

It's the same issue with Maxis.

Because Telcos knows users are desperate for the iphone and wont dare to cancel. That is why they are holding you by the balls. Lol.

One of the reason some people avoid pre order their phone thru telco

My order has now appear in the tracking as Order Recieve. Base on some CD users that share the PO last week, it should be handed over to Lineclear courrier by tomorrow

https://csp.mmag.com.my/?

And now my plan just change to the new iphone 17 plan

This post has been edited by decavalera: Sep 23 2025, 12:05 PM

Still no update from CD 😭

same

They are waiting for the stocks, batch by batch i guess

labbishhhh CD

hot items with huge demand , worth to wait

Yesterday morning, my CD tracking started showing something, along with lineclear tracking nr which showing “Awaiting Shipment at PUCHONG”. I called lineclear Ktganu, the delivery address was still CD Ktganu..

Called & whatsapped CD along with CD KTganu branch manager asking to switch to KLIA branch since i’m back home in Selangor after achool holiday..

Today, the CD tracking status remain the same but the lineclear tracking show that it has checkin at pickup branch… i was a bit nervous thinking that it has arrive Ktganu..



Called again the lineclear ktganu & to my relief, he said that the iphone is actually still at linclear HQ at Bukit Beruntung & the delivery address now has change to KLIA… yeay.. hopefully i’ll received whatsapp from CD to pickup latest by tomorrow ✌🏻

Then received whatsapp from CD, still wanna playy too much safe stating 2-3weeks 🤦🏻🤦🏻🤦🏻



Haha… whatever lah..

This post has been edited by decavalera: Sep 24 2025, 02:56 PM

My pre order date 14th Sep 7.12pm, still show 2-3 weeks status

Just called CS few hours ago, to complain again. Let’s see tonight or tomorrow if there will be good news to pickup

Sad. Really bad experience with CD. Cant see myself doing pre order with them anymore

I’m a C customer (then CD) for all these years..
So far evertime i’ll get my new toy on Day 1, even when i POed on the 3rd day (sunday), i still received it on Day 1.

This is the only year that i failed to get mine on Day 1..

Finally!! After call CS and bising2. Now i got my tracking from lineclear

Aiyah just tracking number, bila mau sampai 🤣

I think should be the next 1-2 days
Mine checkin at 1 of the lineclear branch yesterday