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 Buying mobile phone on Shopee

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TSfookie
post Aug 8 2025, 11:32 AM, updated 4 months ago

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Found a good deal (bout RM500 cheaper than official store) for a mobile phone in Shopee with very good reviews. Sells quite a number of mobile phones in his listings. Seems legit.

However, when pry further, seller does not have a physical shop but he's OK to do COD. Seller said the phone is malaysia set and warranty can send to any service centre in malaysia.

Has anyone ever bought from such sellers and faced any issues before? Would like to gather some input before buying.
malz89
post Aug 8 2025, 11:35 AM

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Either you risk losing that 500 or pay more for a safer option.

Sometimes it's safer to pay more than risk getting nothing in return
jonmv
post Aug 8 2025, 11:36 AM

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Phones on shopee can get much cheaper than official especially during sales time, with shop and shopee vouchers together. I have been buying phones from reputable sellers (thousands sold, above 4.8 reviews) without issue.
MegaCanonF
post Aug 8 2025, 11:39 AM

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1. Check same model at different stores. are any other stores offering roughly this price ?.
2. Check the reviews , is it legit or from bot?
3. is it verified store?

btw last time during samsung days, ayam always buy like this .so far no issue. they say its unlocked set, cheaper than retail by 300-400, ayam used it just fine . just that the box is opened for warranty purpose or something . but as long as got warranty online then its fine .
malz89
post Aug 8 2025, 11:39 AM

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QUOTE(jonmv @ Aug 8 2025, 11:36 AM)
Phones on shopee can get much cheaper than official especially during sales time, with shop and shopee vouchers together. I have been buying phones from reputable sellers (thousands sold, above 4.8 reviews) without issue.
*
That's true but slashing 500 from official without vouchers? Unless it's quite an old model, if it's a newly released, could be a little dubious to risk.
Crovoseas
post Aug 8 2025, 11:44 AM

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is it telco set?
mini orchard
post Aug 8 2025, 11:47 AM

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QUOTE(fookie @ Aug 8 2025, 11:32 AM)
Found a good deal (bout RM500 cheaper than official store) for a mobile phone in Shopee with very good reviews. Sells quite a number of mobile phones in his listings. Seems legit.

However, when pry further, seller does not have a physical shop but he's OK to do COD. Seller said the phone is malaysia set and warranty can send to any service centre in malaysia.

Has anyone ever bought from such sellers and faced any issues before? Would like to gather some input before buying.
*
More likely a brick will be shipped out 🤭
laksamana
post Aug 8 2025, 11:49 AM

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For gadgets, better buy from reputable official shop vs "individual"
skloda
post Aug 8 2025, 11:50 AM

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if u feel suspicious buying expensive goods from shopee - when receive the parcel u take a full video of unboxing .
TSfookie
post Aug 8 2025, 11:51 AM

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QUOTE(jonmv @ Aug 8 2025, 11:36 AM)
Phones on shopee can get much cheaper than official especially during sales time, with shop and shopee vouchers together. I have been buying phones from reputable sellers (thousands sold, above 4.8 reviews) without issue.
*
yeah after all those vouchers, rm500 cheaper than official store. seller has 4.9* review. i see most of his 1* reviews are from broken tempered glass, scratches on phone cases & etc. didn't see any low star reviews saying the phone is fake or they received a 2nd hand phone.

QUOTE(MegaCanonF @ Aug 8 2025, 11:39 AM)
1. Check same model at different stores. are any other stores offering roughly this price ?.
2. Check the reviews , is it legit or from bot?
3. is it verified store?

btw last time during samsung days, ayam always buy like this .so far no issue. they say its unlocked set, cheaper than retail by 300-400, ayam used it just fine . just that the box is opened for warranty purpose or something . but as long as got warranty online then its fine .
*
other sellers are also selling cheaper than official store. bout 200-300 cheaper.

QUOTE(malz89 @ Aug 8 2025, 11:39 AM)
That's true but slashing 500 from official without vouchers? Unless it's quite an old model, if it's a newly released, could be a little dubious to risk.
*
it's a new model. that's why it's quite scary

QUOTE(Crovoseas @ Aug 8 2025, 11:44 AM)
is it telco set?
*
i asked the seller, he said it's not. but he said if want to use overseas sim card, 1st time using the phone must use a malaysia sim card and have a short 5 mins call. after that can use any sim card. not sure how does this work.

malz89
post Aug 8 2025, 12:00 PM

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QUOTE(fookie @ Aug 8 2025, 11:51 AM)
yeah after all those vouchers, rm500 cheaper than official store. seller has 4.9* review. i see most of his 1* reviews are from broken tempered glass, scratches on phone cases & etc. didn't see any low star reviews saying the phone is fake or they received a 2nd hand phone.
other sellers are also selling cheaper than official store. bout 200-300 cheaper.
it's a new model. that's why it's quite scary
i asked the seller, he said it's not. but he said if want to use overseas sim card, 1st time using the phone must use a malaysia sim card and have a short 5 mins call. after that can use any sim card. not sure how does this work.
*
If voucher should be ok ba?

Why can't you use overseas card? That sounds a little dubious. Is it an unlocked set?
yeeck
post Aug 8 2025, 12:29 PM

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For phones, I will personally only buy from official Shopee stores or Shopee Mall ones. And video the unboxing of course.
galkelly
post Aug 8 2025, 12:29 PM

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I have bought 3 phone from shoppe & 1x PS5 ....
U choose Mall punya la...sure eat beehoon
So far so good ... No issue
ShadowR1
post Aug 8 2025, 12:32 PM

Im still HeRe ...
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Just bought a v3 magic on shopee today.
angelgemini
post Aug 8 2025, 12:34 PM

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QUOTE(fookie @ Aug 8 2025, 11:32 AM)
Found a good deal (bout RM500 cheaper than official store) for a mobile phone in Shopee with very good reviews. Sells quite a number of mobile phones in his listings. Seems legit.

However, when pry further, seller does not have a physical shop but he's OK to do COD. Seller said the phone is malaysia set and warranty can send to any service centre in malaysia.

Has anyone ever bought from such sellers and faced any issues before? Would like to gather some input before buying.
*
purchased few times already without any issue,

normally high price product delivery much much faster and priority.

so normally get in 1 to 2 days.
taiko8148
post Aug 8 2025, 01:16 PM

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all my phone even family also purchased via Shopee/lazada...

nil problem till now....

And please take video during unboxing....manatau...
ry8128
post Aug 8 2025, 01:45 PM

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Share link for us to check and see
GTA5
post Aug 8 2025, 01:48 PM

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TS can share link for us to evaluate?

I personally just bought my current phone from Shopee, worth around RM 1.2k.

At first I was also skeptical, but since my phone is a 1 year old model, I got it for a really good price.

Would I buy again?

Yes.
TSfookie
post Aug 8 2025, 01:54 PM

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QUOTE(ry8128 @ Aug 8 2025, 01:45 PM)
Share link for us to check and see
*
QUOTE(GTA5 @ Aug 8 2025, 01:48 PM)
TS can share link for us to evaluate?

I personally just bought my current phone from Shopee, worth around RM 1.2k.

At first I was also skeptical, but since my phone is a 1 year old model, I got it for a really good price.

Would I buy again?

Yes.
*
https://shopee.com.my/Samsung-Galaxy-Z-Flip...4e-f89f2ff104d1
ry8128
post Aug 8 2025, 01:58 PM

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QUOTE(fookie @ Aug 8 2025, 01:54 PM)
It says original new Malaysia set? Then should have warranty and etc right? Box should have sme label too
nebula87
post Aug 8 2025, 02:01 PM

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Yes, but avoid sellers using their own plastic packaging which can shows all people that it contains a mobile devices/accessories..

And also I believe Sho and Laz already censored off the items category or type. so it is quite safe to buy from there.
Ramjade
post Aug 8 2025, 02:49 PM

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I have bought many phones from both shopee and Lazada. Yes price usually cheaper than by hundred from official price even before vouchers.
ceras
post Aug 8 2025, 02:58 PM

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Never bought from a physical shop for years aredi. Just make the necessary checks beforehand.
JimbeamofNRT
post Aug 8 2025, 03:39 PM

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QUOTE(fookie @ Aug 8 2025, 11:32 AM)
Found a good deal (bout RM500 cheaper than official store) for a mobile phone in Shopee with very good reviews. Sells quite a number of mobile phones in his listings. Seems legit.

However, when pry further, seller does not have a physical shop but he's OK to do COD. Seller said the phone is malaysia set and warranty can send to any service centre in malaysia.

Has anyone ever bought from such sellers and faced any issues before? Would like to gather some input before buying.
*
QUOTE(jonmv @ Aug 8 2025, 11:36 AM)
Phones on shopee can get much cheaper than official especially during sales time, with shop and shopee vouchers together. I have been buying phones from reputable sellers (thousands sold, above 4.8 reviews) without issue.
*
I agree with with jonmv here

to be honest, it is much more safer to buy from shopee rather than cod with strangers in carousell or any other platform these days. at least you get proper documentation and if shit happened, you can always bring your case to kpdnkk.

not to mentioned you can file dispute with shopee within stipulated time

---


cempedaklife
post Aug 8 2025, 04:52 PM

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big purchase if i buy online sure buy from officiall store. i bought my macbook air m4 from switch from lazada a few months ago.
phone i buy years ago but those are lower price android phones la. maybe official store also. dont remember.

This post has been edited by cempedaklife: Aug 8 2025, 04:53 PM
Alex9892
post Aug 8 2025, 04:56 PM

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I never bought expensive item from Shopee.
But on Lazada i did. Their LEX delivery never give any problem.

This post has been edited by Alex9892: Aug 8 2025, 09:37 PM
gashout
post Aug 8 2025, 05:04 PM

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QUOTE(galkelly @ Aug 8 2025, 12:29 PM)
I  have bought 3 phone from shoppe & 1x PS5 ....
U choose Mall punya la...sure eat beehoon
So far so good ... No issue
*
what is sure eat beehoon
TSfookie
post Aug 8 2025, 05:14 PM

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QUOTE(gashout @ Aug 8 2025, 05:04 PM)
what is sure eat beehoon
*
i believe he's referring to the hokkien idiom, un un jiak beehoon. basically means will not go wrong.


TSfookie
post Aug 8 2025, 05:39 PM

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anyway just an update, i bit the bullet and ordered from the seller. will update again once i get the phone. hope i won't receive a brick
SourLemons
post Aug 8 2025, 09:26 PM

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QUOTE(fookie @ Aug 8 2025, 01:54 PM)
this shop memang sell way cheaper one, should be ok la this seller
MrBaba
post Aug 8 2025, 11:15 PM

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Just tell what model , certain brand memang maciam Tu one . Seller selling cheaper then official mall price by alot
GamersFamilia
post Aug 9 2025, 02:26 PM

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Bought both of my smartphones from official store thru shopee

Honor 90 5g bought thru shopee via Honor Malaysia Official Shop 15/9/2023

Apple iPhone 16 Pro Max thru shopee via Apple Flagship Store 27/4/2025


Satisfied with the purchased 😎

TruboXL
post Aug 9 2025, 02:26 PM

Keep on keeping on! 👍
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Nanti lost in transit baru tau
COOLPINK
post Aug 9 2025, 02:30 PM

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Bought before online several phones.
Its legit ori set and local warranty actually covers the phone.

But beware of package get lost or swapped or non ori local sellers.

Do your research first.
ktek
post Aug 9 2025, 10:13 PM

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QUOTE(fookie @ Aug 8 2025, 05:14 PM)
i believe he's referring to the hokkien idiom, un un jiak beehoon. basically means will not go wrong.
*
稳稳吃米粉 thumbsup.gif
WongTheThief
post Aug 10 2025, 02:26 PM

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QUOTE(fookie @ Aug 8 2025, 06:39 PM)
anyway just an update, i bit the bullet and ordered from the seller. will update again once i get the phone. hope i won't receive a brick
*
when you received the package just make sure you record while you open the package, at least got proof that you are the one opening it for the first time

the last time I ordered a phone but from Lazada, once from official certified Mall, when received the package it was very obvious package got hijacked during mid-transit, content is also super light. Lucky I still able to get full refund with some pictures and videos as proof.
TSfookie
post Aug 11 2025, 09:57 AM

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QUOTE(GamersFamilia @ Aug 9 2025, 02:26 PM)
Bought both of my smartphones from official store thru shopee

Honor 90 5g bought thru shopee via Honor Malaysia Official Shop 15/9/2023

Apple iPhone 16 Pro Max thru shopee via Apple Flagship Store 27/4/2025
Satisfied with the purchased 😎
*
yeah. buy from official store no fear.

QUOTE(TruboXL @ Aug 9 2025, 02:26 PM)
Nanti lost in transit baru tau
*
choiii bruce.gif

QUOTE(WongTheThief @ Aug 10 2025, 02:26 PM)
when you received the package just make sure you record while you open the package, at least got proof that you are the one opening it for the first time

the last time I ordered a phone but from Lazada, once from official certified Mall, when received the package it was very obvious package got hijacked during mid-transit, content is also super light. Lucky I still able to get full refund with some pictures and videos as proof.
*
yeah. will definitely do full unboxing, check imei number & etc.
Imp Bron
post Aug 11 2025, 11:17 AM

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QUOTE(Ramjade @ Aug 8 2025, 02:49 PM)
I have bought many phones from both shopee and Lazada. Yes price usually cheaper than by hundred from official price even before vouchers.
*
Official usually up their price and only reduce during sales
Other shop is always sales price slight mark up
MGM
post Aug 11 2025, 11:30 AM

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QUOTE(GamersFamilia @ Aug 9 2025, 02:26 PM)
Bought both of my smartphones from official store thru shopee

Honor 90 5g bought thru shopee via Honor Malaysia Official Shop 15/9/2023

Apple iPhone 16 Pro Max thru shopee via Apple Flagship Store 27/4/2025
Satisfied with the purchased 😎
*
I bought Honor 200 lite from Honor MY, >rm1100.
Four months later bought from dealer for <rm700, full warranty after checked with Honor MY, at the same time HONOR MY selling ~rm1000.
GamersFamilia
post Aug 11 2025, 05:51 PM

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QUOTE(fookie @ Aug 11 2025, 09:57 AM)
yeah. buy from official store no fear.
*
Exactly 🙂
GamersFamilia
post Aug 11 2025, 05:56 PM

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QUOTE(MGM @ Aug 11 2025, 11:30 AM)
I bought Honor 200 lite from Honor MY, >rm1100.
Four months later bought from dealer for <rm700, full warranty after checked with Honor MY, at the same time HONOR MY selling ~rm1000.
*
Sometimes official store bit pricey which i had no idea why, should be the same as dealer cuz it's the same thing plus from the same distributor 😉
TSfookie
post Aug 14 2025, 08:43 AM

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QUOTE(WongTheThief @ Aug 10 2025, 02:26 PM)
when you received the package just make sure you record while you open the package, at least got proof that you are the one opening it for the first time

the last time I ordered a phone but from Lazada, once from official certified Mall, when received the package it was very obvious package got hijacked during mid-transit, content is also super light. Lucky I still able to get full refund with some pictures and videos as proof.
*
just got my phone. as advertised. orginal samsung malaysia set. thumbup.gif
WongTheThief
post Aug 14 2025, 09:19 AM

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QUOTE(fookie @ Aug 14 2025, 09:43 AM)
just got my phone. as advertised. orginal samsung malaysia set.  thumbup.gif
*
that's good to hear thumbsup.gif enjoy your new phone
pandah
post Aug 14 2025, 09:43 AM

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I buy on shopee also but official shop

Other seller even cheaper i also won't take the risk unless i know the shop.

Maybe can check imei or something if legit, or cod time register the warranty online if pass should be ok.
TSfookie
post Aug 14 2025, 10:13 AM

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QUOTE(pandah @ Aug 14 2025, 09:43 AM)
I buy on shopee also but official shop

Other seller even cheaper i also won't take the risk unless i know the shop.

Maybe can check imei or something if legit, or cod time register the warranty online if pass should be ok.
*
the shop that i bought from has quite a number of reviews. so i guess lesser chance of receiving a brick.

anyway just checked my warranty status on samsung website, it's valid until 31 august 2026. rclxm9.gif
omegaflare
post Aug 18 2025, 01:38 PM

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bought a S23+ a while back from an authorised mall shop in shoppe with a good discount, received an original product and some freebies.

also bought some used japan set xperia 1 i (4K screen) & xzs from other stores in shopee for cheap.
mushigen
post Aug 18 2025, 01:50 PM

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QUOTE(MGM @ Aug 11 2025, 11:30 AM)
I bought Honor 200 lite from Honor MY, >rm1100.
Four months later bought from dealer for <rm700, full warranty after checked with Honor MY, at the same time HONOR MY selling ~rm1000.
*
Can share which seller? I'm interested in honor 400.
-PuPu^ZaPruD3r-
post Aug 18 2025, 03:53 PM

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I have bought a few phones for myself, family members and maid through Lazada and Shopee

Even bought a tablet for my mum so she can watch movies or play games

Buy from the official stores where there is "OS" written on the shop seller name

Usually I buy during the 8.8 sales those type, a lot of discounts but limited quantities at 12 am

This post has been edited by -PuPu^ZaPruD3r-: Aug 18 2025, 03:54 PM
Colinlim75
post Aug 18 2025, 03:56 PM

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for expensive staff to buy online, always buy from reputable seller... like mall seller ...
shyan90's
post Aug 19 2025, 10:18 AM

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No need takut la..i buy phone from shopee since 2020 xde masalah pun...
thunderkingkong
post Aug 19 2025, 10:31 AM

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for phone , i usually buy from official store , if not authorized dealer , sometimes authorize dealer can get cheaper price. I bought xiaomi pad 7 from thundermatch this year, cheaper than official store and still get free keyboard and stylus which official store no longer offer
Commander Shinzo
post Aug 19 2025, 11:10 AM

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QUOTE(fookie @ Aug 8 2025, 11:32 AM)
Found a good deal (bout RM500 cheaper than official store) for a mobile phone in Shopee with very good reviews. Sells quite a number of mobile phones in his listings. Seems legit.

However, when pry further, seller does not have a physical shop but he's OK to do COD. Seller said the phone is malaysia set and warranty can send to any service centre in malaysia.

Has anyone ever bought from such sellers and faced any issues before? Would like to gather some input before buying.
*
yes i buy samseng galaxy note 20 before seller no shop and hantar guna jnt, new and cheaper price..warranty boleh hantar any samsung centre but until today still tiptop condition.

 

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