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 Customer Tore Open Parcel Before Paying COD

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GalaxyV
post Jun 11 2025, 12:07 PM

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QUOTE(Virlution @ Jun 11 2025, 12:00 PM)
COD guna middle men, later money lost how?
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it is not middle man, it is the delivery company who collects the money from buyers and to pay to shopee/lazada.
Zot
post Jun 11 2025, 12:09 PM

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QUOTE(Rusty Nail @ Jun 11 2025, 11:21 AM)
what to do, biforti no CC
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Rich people use cash. Poor people use credit. whistling.gif
Rusty Nail
post Jun 11 2025, 12:15 PM

Why am I still here?
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QUOTE(Zot @ Jun 11 2025, 12:09 PM)
Rich people use cash. Poor people use credit.  whistling.gif
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sad.gif im so poor
das99990428
post Jun 11 2025, 12:21 PM

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QUOTE(GalaxyV @ Jun 11 2025, 11:42 AM)
if COD and the buyer has paid and then unpack/unpack with video proof and then find out it is scam.

Can still dispute and return to seller and get refund?
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then lu punya pasal lah if cannot dispute with seller or didnt get the refund

apa mau menyusahkan orang yang tak bersalah?
GalaxyV
post Jun 11 2025, 12:22 PM

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QUOTE(das99990428 @ Jun 11 2025, 12:21 PM)
then lu punya pasal lah if cannot dispute with seller or didnt get the refund

apa mau menyusahkan orang yang tak bersalah?
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You didn't get my point.

As I know, if paying via non-COD, can dispute and get refund if the parcel is not the one ordered.

But I am not sure if for COD order.
das99990428
post Jun 11 2025, 12:27 PM

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QUOTE(GalaxyV @ Jun 11 2025, 12:22 PM)
You didn't get my point.

As I know, if paying via non-COD, can dispute and get refund if the parcel is not the one ordered.

But I am not sure if for COD order.
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baca amalan mulia, bang

here is from shopee website:


user posted image
hightechgadgets8
post Jun 11 2025, 12:31 PM

\(^o^)/
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iinm, seller need to approve a COD order only then will get packed and send
whyamiblack
post Jun 11 2025, 12:42 PM

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All platforms need to make COD optional. Sellers should have option to not participate in COD. High rate of cancellation and on top of that the sellers have to face high rate of damage risk since the wrapping protection has already been opened. Same goes for return parcel. Most cb type are those who open the seal, send back and then not even wrap properly in the condition it was sent.
pandah
post Jun 11 2025, 01:07 PM

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so everybody must bodycam, and take money before hand over, if customer open got wrong item etc, then arrange another collection cant return to the rider immediately, like that?
chinteck79
post Jun 11 2025, 01:30 PM

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COD is the worst thing for seller and courier guy. Those SOB just order for fun then reject. courier guy told me customer order 6 or 7 then tell him only will take 2-3. the rest reject. some reach customer door at flat then reject
kenny B
post Jun 11 2025, 01:34 PM

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QUOTE(GalaxyV @ Jun 11 2025, 11:42 AM)
if COD and the buyer has paid and then unpack/unpack with video proof and then find out it is scam.

Can still dispute and return to seller and get refund?
*
this lor, scammers go and do a COD purchase then force people to pay first then only find out is kotak oxigen later
just do away with COD option la
differ
post Jun 11 2025, 01:37 PM

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COD using third party delivery is dumb af

Sounds like another avenue for scammers only

Seller can wrap a mud brick inside lots of packaging, then courier over to buyer

Buyer have to pay first before open and inspect the items?
GalaxyV
post Jun 11 2025, 01:38 PM

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QUOTE(kenny B @ Jun 11 2025, 01:34 PM)
this lor, scammers go and do a COD purchase then force people to pay first then only find out is kotak oxigen later
just do away with COD option la
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as per the article, regardless what type of payment types, buyers can raise dispute too.
myasiahobby
post Jun 11 2025, 02:11 PM

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QUOTE(GalaxyV @ Jun 11 2025, 11:50 AM)
i think sellers have no option to disable COD
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You can't disable.
KevProp
post Jun 11 2025, 02:23 PM

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QUOTE(kenny B @ Jun 11 2025, 01:34 PM)
this lor, scammers go and do a COD purchase then force people to pay first then only find out is kotak oxigen later
just do away with COD option la
*
you buy from where and who? FB? random tiktoker?

reputable platform do allow return and refund regardless of payment mode
nauticat99
post Jun 11 2025, 02:27 PM

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Those COD usually not sincere wanna buy the product. Maybe thought can look see look see first. Nice take, not nice don’t want. So best is disable the options.
MrWrath
post Jun 11 2025, 03:13 PM

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i've been a buyer since lelong.com in 2004. never did we ask for this COD option. it's a step backward. if shopee insist on going back to ancient style of purchase, why don't they introduce barter trade payment.

 

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