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 Customer Tore Open Parcel Before Paying COD

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TSPeopleOfPerlis
post Jun 11 2025, 11:10 AM, updated 7 months ago

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KevProp
post Jun 11 2025, 11:14 AM

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COD is pain the arse, a lot of cases unsuccessful delivery return and need to unpack the item wasted the packaging and effort
sonypshomer
post Jun 11 2025, 11:15 AM

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Old people still dunno how online shopping works.

K pls call your mum not to buy anything online pls.


- J&T
SUSClowninja
post Jun 11 2025, 11:18 AM

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some people just never learn
Rusty Nail
post Jun 11 2025, 11:21 AM

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QUOTE(KevProp @ Jun 11 2025, 11:14 AM)
COD is pain the arse, a lot of cases unsuccessful delivery return and need to unpack the item wasted the packaging and effort
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what to do, biforti no CC
myasiahobby
post Jun 11 2025, 11:21 AM

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Stupid online platform allow cod features give everyone trouble
ZeroSOFInfinity
post Jun 11 2025, 11:22 AM

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This is like you go restaurant order, then when food arrive ask you pay money, you test already and don't like it, inform waiter take back and don't pay.
GOPI56
post Jun 11 2025, 11:28 AM

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COD is pain in ass, by hook or crook the rider needs to collect the money from the customer when delivering.

If not, that gets deducted from the riders payment amount.

Many customers think delivering parcels is a easy job…
knight_hawk
post Jun 11 2025, 11:30 AM

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QUOTE(ZeroSOFInfinity @ Jun 11 2025, 11:22 AM)
This is like you go restaurant order, then when food arrive ask you pay money, you test already and don't like it, inform waiter take back and don't pay.
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Now I know why my kopitiam ask to pay first when food arrive because you have been there before and buat hal.
KevProp
post Jun 11 2025, 11:38 AM

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QUOTE(Rusty Nail @ Jun 11 2025, 11:21 AM)
what to do, biforti no CC
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no CC but want to spend like got CC?

not only the seller part rugi, the courier part as well, rider knock the door wait them to open door then wait them go take money, need to give change somemore if there is any. Worst when the buyer is not the one that open the door, need to wait the recipient to call the actual buyer to confirm the parcel. doh.gif

At least 5-10mins wasted there provided that the buyer not stupiak and karen type. that amount of time a rider could deliver 1 parcel or 2 in the same area

I am thinking if shipee could implement a pricing system where COD option cost more than the standard online payment type then it is ok


GalaxyV
post Jun 11 2025, 11:42 AM

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if COD and the buyer has paid and then unpack/unpack with video proof and then find out it is scam.

Can still dispute and return to seller and get refund?
ieatchickens
post Jun 11 2025, 11:44 AM

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what a nightmare, id advice to make a strong distinction between "Shopee" and "Jnt" to these new customers. as courier when explaining to the customer

This post has been edited by ieatchickens: Jun 11 2025, 11:50 AM
BL98
post Jun 11 2025, 11:47 AM

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QUOTE(myasiahobby @ Jun 11 2025, 11:21 AM)
Stupid online platform allow cod features give everyone trouble
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seller can choose not to sell item in platform if finds this so troublesome
GalaxyV
post Jun 11 2025, 11:50 AM

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QUOTE(BL98 @ Jun 11 2025, 11:47 AM)
seller can choose not to sell item in platform if finds this so troublesome
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i think sellers have no option to disable COD
fireballs
post Jun 11 2025, 11:50 AM

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probably kena scam before. send empty box and cod
COOLPINK
post Jun 11 2025, 11:55 AM

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No money dun buy, simple as tat.
COD defeats the purpose of convenience using online shopping in the first place.
thxxht
post Jun 11 2025, 11:55 AM

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it's the issue with online platforms allowing COD, if don't allow won't have this sort of problem, at this day and age everyone will at least have e-wallet, if you can bloody order shit from your phone you will have a ewallet.
Skylinestar
post Jun 11 2025, 11:57 AM

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COD only works between buyer and seller. no middle man (delivery company) is allowed.
Virlution
post Jun 11 2025, 12:00 PM

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COD guna middle men, later money lost how?
kamfoo
post Jun 11 2025, 12:05 PM

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boycott

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