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 Customer Tore Open Parcel Before Paying COD

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GalaxyV
post Jun 11 2025, 11:42 AM

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if COD and the buyer has paid and then unpack/unpack with video proof and then find out it is scam.

Can still dispute and return to seller and get refund?
GalaxyV
post Jun 11 2025, 11:50 AM

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QUOTE(BL98 @ Jun 11 2025, 11:47 AM)
seller can choose not to sell item in platform if finds this so troublesome
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i think sellers have no option to disable COD
GalaxyV
post Jun 11 2025, 12:07 PM

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QUOTE(Virlution @ Jun 11 2025, 12:00 PM)
COD guna middle men, later money lost how?
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it is not middle man, it is the delivery company who collects the money from buyers and to pay to shopee/lazada.
GalaxyV
post Jun 11 2025, 12:22 PM

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QUOTE(das99990428 @ Jun 11 2025, 12:21 PM)
then lu punya pasal lah if cannot dispute with seller or didnt get the refund

apa mau menyusahkan orang yang tak bersalah?
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You didn't get my point.

As I know, if paying via non-COD, can dispute and get refund if the parcel is not the one ordered.

But I am not sure if for COD order.
GalaxyV
post Jun 11 2025, 01:38 PM

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QUOTE(kenny B @ Jun 11 2025, 01:34 PM)
this lor, scammers go and do a COD purchase then force people to pay first then only find out is kotak oxigen later
just do away with COD option la
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as per the article, regardless what type of payment types, buyers can raise dispute too.

 

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