those SDN BHD car workshops all having many bad reviews.

No marketing team to filter out the bad review unlike bigger company...

If good then become not small liao

really can filter out bad google reviews??

usually one man show.... Owner / Mechanic are generally the same person.... alot of stress to figure out issue of car, pricing of parts and services, suppliers.. and naggy customers who thinks they know more than mechanics.

ah makes sense.

big service center ... workers not experience, learn on the job or theory only

medium shop ... workers learn on the job, unless owner rajin regularly help

one man shop, new shop/ young chap / one car park : dont go.. just learning or poor skill

one man shop, old unker, many clients : much experience, safest ...

Dude... got any Berhad workshops around?

actually many small workshops are also insurance panel workshop.

but if they are bad, why insurance companies want them become their panel workshops?

maybe compared to those big service centres..

Depends on what car you service. If you service Ferrari, Porsche, Bentley level cars, you tend to go to big/ medium shops or word of mouth shops.

If you service Conti cars, usually go to big stores. Only those without budget go to medium & small shops.

the rest of the pack cheapo potongs, poduas, sitis and voises, all layan random shops.

i rather go to those small workshop where there's only 1 boss and 1 worker inside

I always service my 9+ yo car in big service center...

so far ok..

read google reviews....always make me wanna avoid these small workshops.

$$$$$$..?

you can as long you bayar + kasi valid reason for removing them.

Me own 7 chinese takeaways here in the UK bro. Each day/week/month will suddenly have people post photos, reviews, etc demolishing your business credibility with nonsense and ver make sense post.

You just have to try deal with it. Its the same too, with amazon, taobao, tripadvisor whatever.

One man show, or the owner employed one inexperienced staff to handle your job without looking at the shop, OR employ one bangala to do one man show

promise no big kecoh then its all good.

ill tell u why
mostly its customer problem

they dont problem spending money at a big workshop
they expect itll be cheaper at a smaller workshop but when it end up the same price they leave a bad review

I go small one.. boss sendiri buat kerja. Good workmanship. No foreign worker. Boss really get their hands dirty, so bz until no time for lunch. Boss also no issue if customer bring their own spare parts. As a matter of fact he even encouraged customer to bring their own parts. Sometimes boss even advised me how to pick good spare parts. I really salute such kind of honest workshop owner.

Dont really agree on the view on small shop.

Once my 10+ years car driver side window stuck, went to two big centre quoted me 500+ because need change motor whatnot. Incidentally I went to a one man shop and he able to fix it by changing the hook which only cost a fraction of the price.

And I asked him to check my central lock that spoiled for years that those big centre either quoted 200+ or lazy to do because need open up dashboard and ask me go accessories shop, this shop able to fix it at rm50 parts and labor.

My biggest despise of those big centre is from one workshop that nearly charged me rm8k on changing absorber that the insurance sum assured only rm10k. Fck him.

I thought those insurance companies will send their people to evaluate whether the workshops price are reasonable??

I always bring my parts to this kind of shop. But sadly my trusted pomen sudah meninggal during COVID.

Now have to look for alternative which doesn't have genZ shit pomen who doesn't even remember which nut belong to which section.

who make most noise
pipit or helang

"Big service centres" or rather manufacturer appointed service dealers are also not Berhad companies.

i don't need google review, i go experience it myself and review it myself

it's usually these sort of small workshop that's the best
and this includes all of the small aircond repair shop...never ever go to the big/huge fancy place to repair your a/c

Many people still fail to realize there are professional review management companies around to help you "boost" your business' positive reviews.

Honestly I dont really trust google reviews anymore.

If you got 7 outlet. A to G.
and the customer post says "A food like shite/priestkolos, better goto F & G food is veli good, like michelin star!"

delete or remain? or you prefer take bullet for a loyal scum fren?

This post has been edited by nasiputih: Jun 9 2025, 06:44 PM

precisely why i don't trust big workshop
i still use google review but u can kinda know which one is real and which one is fake

Coz if service is OK, nobody bother to review. If service is bad, then they will so eager to give bad review.

Noted...

I avoid those whereby big boss sit down at the counter and main phone....

But sometimes it is also hard to judge a person's character...require time to find out the truth...

So, do survey around, ask around and you need abit of luck...

I did tried this last time...my very old car was leaking...I was pretty sure where the leakage originates from...so I go around driving my car to several workshops around my area..asking the mechanic to check and see what went wrong...

U be surprised some of the answers that were given to me.. I just pretend and listen their beautiful story..

👍😁

Bro, let's put this this way.

100 comment, 90 5 stars and 10 terrible reviews, might be nothing for you, but in fact, business would rather had 90 good star comment, regardless of how honest or credible the 10 terrible comments is.

But the chances it happens also wont be that big la, coz my shop not stacked nearby.

Not sure if insurance companies use good service is a measure of making one workshop a panel....
think its more being honest in repairs / pricing at best.. to using the most cost efficient way to do repairs. hence i dont think being a panel is a good measure of quality.
Small workshop .. bad reviews...
big workshop.. also bad reviews
guess you will need to do your own research and go see the operations yourself.

Same tactic one, quickly check and dismantle some components so that you can't leave. must leave the car there until repair finish.

Con you this need replace, that need replace, quote you expensive price claiming original part. Then its some refurbished OEM shit

especially those aunties that duno car, can only agree and pay