No marketing team to filter out the bad review unlike bigger company...

If good then become not small liao

usually one man show.... Owner / Mechanic are generally  the same person.... alot of stress to figure out issue of car, pricing of parts and services, suppliers.. and naggy customers who thinks they  know more than mechanics.

Dude... got any Berhad workshops around?

big service center ... workers not experience, learn on the job or theory only

medium shop ... workers learn on the job, unless owner rajin regularly help

one man shop,  new shop/ young chap / one car park  :  dont go.. just learning or poor skill

one man shop, old unker, many clients :  much experience, safest ...

i rather go to those small workshop where there's only 1 boss and 1 worker inside

Dont really agree on the view on small shop.

Once my 10+ years car driver side window stuck, went to two big centre quoted me 500+ because need change motor whatnot. Incidentally I went to a one man shop and he able to fix it by changing the hook which only cost a fraction of the price.

And I asked him to check my central lock that spoiled for years that those big centre either quoted 200+ or lazy to do because need open up dashboard and ask me go accessories shop, this shop able to fix it at rm50 parts and labor.

My biggest despise of those big centre is from one workshop that nearly charged me rm8k on changing absorber that the insurance sum assured only rm10k. Fck him.