Dont really agree on the view on small shop.

Once my 10+ years car driver side window stuck, went to two big centre quoted me 500+ because need change motor whatnot. Incidentally I went to a one man shop and he able to fix it by changing the hook which only cost a fraction of the price.

And I asked him to check my central lock that spoiled for years that those big centre either quoted 200+ or lazy to do because need open up dashboard and ask me go accessories shop, this shop able to fix it at rm50 parts and labor.

My biggest despise of those big centre is from one workshop that nearly charged me rm8k on changing absorber that the insurance sum assured only rm10k. Fck him.